I got a call right after getting a quote. The call centre staff explains everything I need. Delightful experience.
CX
SPCA Pet Insurance
2 years ago
Hi Bella,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Отзывы о товаре
Дата покупки: 27/09/2023
0
Поделиться
KM
Kerry Murphy
Подтверждено Feefo
3 years ago
Что Kerry Murphy сказал(-а) о SPCA Pet Insurance:
The sales person was highly respectful while informing me about the insurance.
CX
SPCA Pet Insurance
3 years ago
Hi Kerry,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Отзывы о товаре
Дата покупки: 22/09/2023
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 years ago
I didn't expect to spend 30 minutes on the phone with the person. Although she was very professional, I think it should be stated that the call will take about 30mins as she called me around 7pm,...
читать еще
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for sharing your review with us, I am sorry to hear about any inconveniences that may have been caused.
We appreciate you bringing this to our attention as this is not how we would like for our customers to feel about their experience with us. Your feedback has been passed to the relevant team as we are always trying to understand new ways we can better assist our customers.
If you did have any queries regarding what was discussed during your call with us, please let us know and I will arrange for one of our team members to contact you on your behalf.
Kind regards,
Scott
Отзывы о товаре
CX
SPCA Pet Insurance
3 years ago
Hi there,
Thank you for sharing your review with us, we appreciate your feedback.
Kind regards,
Scott
Дата покупки: 19/09/2023
1
Поделиться
EV
Elicia Vervaart
Подтверждено Feefo
3 years ago
Что Elicia Vervaart сказал(-а) о SPCA Pet Insurance:
Woman over the phone was friendly and good at letting me ask questions.
CX
SPCA Pet Insurance
3 years ago
Hi Elicia,
We are pleased to hear that you have enjoyed our service and that you have been left feeling informed of your cover.
Thank you for sharing your feedback, we appreciate your review.
Kind regards,
Scott
Отзывы о товаре
Дата покупки: 19/09/2023
0
Поделиться
GW
Georgia Walklin
Подтверждено Feefo
3 years ago
Что Georgia Walklin сказал(-а) о SPCA Pet Insurance:
Very professional customer service from Peter. He started a policy over the phone for me for my cat. Went through everything thoroughly, was happy with the outcome.
CX
SPCA Pet Insurance
3 years ago
Hi Georgia,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Отзывы о товаре
Дата покупки: 18/09/2023
0
Поделиться
MO
Michael Ocego
Подтверждено Feefo
3 years ago
Что Michael Ocego сказал(-а) о SPCA Pet Insurance:
Both email and phone communication was excellent.
product offered seems to be exactly what we need and brings a certain amount of peace of mind.
CX
SPCA Pet Insurance
3 years ago
Hi Michael,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Scott
Fantastic customer service, super friendly and really helpful and sympathetic to my pets’ circumstances. Affordable prices and wonderful to deal with.
CX
SPCA Pet Insurance
3 years ago
Hi Holly,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Scott
Hi there,
It is a pleasure to hear about the value you have found through your policy.
Thank you for providing us with your review, we appreciate your feedback.
Kind regards,
Scott
Excellent service by Peter, very patient and informative. The bonus 3 free months is a great. Thank you.
CX
SPCA Pet Insurance
3 years ago
Hi Sheila,
We are delighted to hear of the excellent service that you received when speaking with our team member and that you have been left feeling pleased with your policy.
Thank you for taking the time to share your kind words with us, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.