Hi there,
Thank you for your wonderful review! We're delighted to hear you had an amazing experience with our service. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
Scott
Отзывы о товаре
Дата покупки: 28/06/2026
0
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JD
Jordan Dobson
Подтверждено Feefo
NZL
25 days ago
Что Jordan Dobson сказал(-а) о SPCA Pet Insurance:
Hi Jordan,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Easy to understand, straightforward and affordable.
CX
SPCA Pet Insurance
27 days ago
Hi there,
Thank you for your fantastic feedback! We're delighted to hear you found the process easy, straightforward, and affordable. Making insurance simple and easy to understand is what we aim for, so we really appreciate your kind words.
Thank you for choosing us!
Kind regards,
Scott
Hi there,
Thank you for your wonderful feedback. We're delighted to hear that you had an awesome experience. We truly appreciate your support and thank you for choosing us.
Kind regards,
Scott
Hi there,
Thank you for your feedback. We're sorry to hear that your experience did not meet your expectations. We value your comments and will share them with our team as we continue working to improve our products and service.
Kind regards,
Scott
Надежный клиент
1 month ago
And STILL, even with this response from SPCA, this person with a disability that makes it very difficult as well, EXTREMELY painful to use my fingers(for txt/type/etc) has yet to receive the requested TELEPHONE CALL. which does not require using my fingers, thereby being my preferred method of communicating!
CX
SPCA Pet Insurance
1 month ago
Hi there,
Thank you for your reply, I have organised for one of our team members to be in touch. Can you please specify what your concerns are about as it will assist us in directing you to the right place.
Kind regards,
Scott
CX
SPCA Pet Insurance
1 month ago
Hi there,
I understand that our team has attempted to reach you, but it went to voicemail. Can you please let us know of a suitable time we can reach you or alternatively, can you please call us on 02 9296 9879.
Kind regards,
Scott
Отзывы о товаре
CX
SPCA Pet Insurance
1 month ago
Hi there,
Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating it can be when you're unable to receive a return call. This is not the level of service we aim to provide. We appreciate you bringing this to our attention and will share your comments with the relevant team.
Please let us know if you require any assistance, as I can connect you with one of our team members at a time suitable for you.
Kind regards,
Scott
Дата покупки: 03/06/2026
0
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SB
Sanele Bentley
Подтверждено Feefo
NZL
1 month ago
Что Sanele Bentley сказал(-а) о SPCA Pet Insurance:
It will help my baby if something happen.
CX
SPCA Pet Insurance
1 month ago
Hi Sanele,
Thank you for your feedback. We're glad to hear that having cover in place gives you peace of mind knowing your baby will have support if the unexpected happens. We appreciate you choosing us.
Kind regards,
Scott
Emailed them a week ago to ask if my cat's condition would be covered, never replied and now she may have to be put down because even though I'm paying for insurance, they haven't had any...
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CX
SPCA Pet Insurance
1 month ago
Hi there,
Thank you for sharing your review with us, I appreciate your frustrations and I am sorry to hear about your Cat, I wish for the best.
I understand that you are awaiting a response to your email and we would love to be able to answer your query. To best assist you, it would be ideal to call you and confirm the email we have on file is correct and to understand which email address you sent your message to.
Can you please confirm if we can call you and provide assistance.
Kind regards,
Scott
Отзывы о товаре
CX
SPCA Pet Insurance
1 month ago
Hi there,
Thank you for sharing your review with us, I appreciate your frustrations and I am sorry to hear about your Cat, I wish for the best.
I understand that you are awaiting a response to your email and we would love to be able to answer your query. To best assist you, it would be ideal to call you and confirm the email we have on file is correct and to understand which email address you sent your message to.
Can you please confirm if we can call you and provide assistance.
Kind regards,
Scott
Дата покупки: 28/05/2026
0
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MB
Manmia Soria Blake
Подтверждено Feefo
NZL
1 month ago
Что Manmia Soria Blake сказал(-а) о SPCA Pet Insurance:
Just perfect 👌 great coverage, great price, great team
Keep the good work
CX
SPCA Pet Insurance
1 month ago
Hi Manmia,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
With SPCA Pet Insurance, you can say Yes to your cat or dog’s next adventure, without worrying about what a trip to the vet might cost you, knowing you may be reimbursed a portion of eligible vet bills.