Thank you for your response, an email is attached to the file confirming you wish to proceed with the renewal, however I have arranged for an Executive to contact you today to ensure you have received all paperwork.
Should you have any further queries, please do not heistate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
The cover I needed at a competitive price. Unlike some, the premium hardly changed year on year.
Дата покупки: 18/08/2021
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JO
John
Подтверждено Feefo
5 years ago
Что John сказал(-а) о smei:
no one in the office. still waiting for confirmation of cover 3 weeks after cheque cashed
Lauren Charlesworth
smei
5 years ago
Thank you for your feedback, I can see the documents were emailed to the email address we hold on file on the 9th August, however I have arranged for an Executive to contact you to ensure you have received everything.
Should you have any further queries, please do not heistate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Usually the contact has been very helpful and efficient, on this occasion the allocated adviser was ineffective, didn't do as they said and most unhelpful.
Lauren Charlesworth
smei
5 years ago
Thank you for your feeedback, we apologise you did not receive the service you expect at renewal stage this year. I have raised this matter internally to prevent this from happening again in the future, however should you wish to discuss this further please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Still not forgiven for screwing us over on disruption to buisness during covid epidemic I can imagine a lot of buisness went under because of your refusal to pay out it wasn’t just you but every...
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Lauren Charlesworth
smei
5 years ago
Thank you for your response, your policy was not designed to provide cover for COVID-19 and unfortunately was unable to provide assistance in relation to this. I understand this was explained to you on the phone in April 2020.
We did direct all customers to the gov.uk website to see how the Governement could assist further.
Should you have any further queries, please do not heistate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
Дата покупки: 04/09/2021
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SH
Shumaila
Подтверждено Feefo
5 years ago
Что Shumaila сказал(-а) о smei:
Great service and very friendly and easy to talk to. Offered me a great price which was brilliant.
Pay out the insure I am due. Business interruption. I was closed due to covid but you won't pay out what you should because you say covid isn't covered. Ha!
And the point of insurance is??
Lauren Charlesworth
smei
5 years ago
Thank you for your feedback, I understand the insurer at the time of the incident contacted you directly and explained why no cover would be provided in this instance.
Should you have any further queries, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
SME Insurance Services
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.