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Отзывы о smei | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/sme-insurance | Feefo

Просмотр всех 2,544 отзывов

Надежный клиент

11 years ago

First class service, great people to deal with.

Дата покупки: 03/08/2014

Надежный клиент

11 years ago

as good as any other insurance company. but I could under stand what was being…

as good as any other insurance company. but I could under stand what was being said, the voice was clear English.

Дата покупки: 03/08/2014

Надежный клиент

11 years ago

Good company to deal with

Дата покупки: 03/08/2014

Надежный клиент

11 years ago

Still waiting for them to get back to me after almost 2 months with my…

Still waiting for them to get back to me after almost 2 months with my policy and details ,having paid in full,I have emailed them many times and had no reply

SME Insurance Services

smei

11 years ago

I can confirm that following our recent telephone conversation we have now re sent the log in details for the online portal, but I have also posted a copy of your policy documentation 1st class post today. Once again I do apologise for the service you have received and I can assure you this will be addressed. Should you require any further queries please do not hesitate to contact our customer services team on 0844 855 4602. Lisa Boyes Customer Services Manager

Дата покупки: 03/08/2014

Надежный клиент

11 years ago

Great, friendly, very helpful, caring service. Thank you

SME Insurance Services

smei

11 years ago

Thank you for taking the time to comment with such positive feedback. Lisa Boyes Customer Services Manager

Дата покупки: 03/08/2014

Надежный клиент

11 years ago

very on the ball when wanting our money but we still not recieved papper work…

very on the ball when wanting our money but we still not recieved papper work for our insurance dealing with claim sstill waiting after 3months and not recieved our money hard to get hold off when we...

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SME Insurance Services

smei

11 years ago

Further to our recent telephone conversation, I would like to apologise once again if you did not receive the welcome e mail to access the online portal to enable you to download your policy documentation. I have now re set your password and re issued the link, but I have also issued a copy of you policy documentation 1st class today. As discussed today I have been liaising with the insurer to ascertain why there is a delay in settling your claim, I will contact you shortly following further investigations. Should you require any further assistance regarding this or any other insurance matters please do not hesitate to contact me or my colleagues on 0844 855 4602. Lisa Boyes Customer Services Manager

Дата покупки: 03/08/2014

Надежный клиент

11 years ago

Very helpful and knowledgable company,been with them few years now and very pleased with their…

Very helpful and knowledgable company,been with them few years now and very pleased with their service. Keep up the good work.

SME Insurance Services

smei

11 years ago

We are extremely pleased to receive such great feedback, thank you. Lisa Boyes Customer Services Manager

Дата покупки: 03/08/2014

Надежный клиент

11 years ago

Fab staff and fab service

SME Insurance Services

smei

11 years ago

Thank you for your great feedback about our service and staff, we do appreciate you taking the time to comment. Lisa Boyes Customer Services Manager

Дата покупки: 03/08/2014

Надежный клиент

11 years ago

first class service.

SME Insurance Services

smei

11 years ago

Thank you for such positive feedback. Lisa Boyes Customer Services Manager

Дата покупки: 03/08/2014

Надежный клиент

11 years ago

Never had a problem , contact very good .

SME Insurance Services

smei

11 years ago

Thank you for your comments. Lisa Boyes Customer Services Manager

Дата покупки: 03/08/2014

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