Still waiting to finalised it has been over a month and luck of concentration or not paying enough attention wasting my time by informing me wrongly so I m not happy at all with the service
Thanks ...
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SME Insurance Services
smei
11 years ago
We are very concerned to hear that you have not experienced the type of service that you should expect from SME or the insurers we place you with. I have discussed this with the insurers claims manager who has confirmed that he has been speaking to you today to try and resolve this situation and will continue to do so until this claim has been settled to your satisfaction.
Should you have any further queries relating to this or any other matters please do not hesitate to contact our customer services team on 0844 855 4602
Lisa Boyes
Customer Services Manager
Дата покупки: 03/08/2014
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Надежный клиент
11 years ago
I have found the service Ihave recieved tobe adequate
From quote to signing up people rang when they said they would ring everything timewise was spot on e.g documents came when the advisor said they would payment was taken when the advisor said overall...
very good but i hvnt had to claim off them and thats when you really know how good an insurance company is as being a business speed is of importance but hopefully i will never have to claim
Дата покупки: 03/08/2014
0
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Надежный клиент
11 years ago
Happy with straightforwards communication.
Дата покупки: 03/08/2014
0
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Надежный клиент
11 years ago
Satisfactory, prompt service at a competitive price
I need policy certificate and content.i told you I hadn't had it and you told me I had to print it myself there is nothing I'm mail or junk mail so I still don't have it.
SME Insurance Services
smei
11 years ago
We are sorry to hear that you have not had a good experience in relation to obtaining your policy documents via our on line portal. I have sent you another e mail and re set your password but I have also posted a copy of your documents.
Should you have any further queries regarding this or any other insurance matters please do not hesitate to contact our customer services team on 0844 855 4602.
Lisa Boyes
Customer Services Manager
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.