I have used this company for many years now but things have changed and all correspondence is done on line. I had a problem when wanting to pay as I had been told over the phone how much it was and I...
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SME Insurance Services
smei
11 years ago
We are sorry to hear that you have not had a good experience whilst using the online portal this year. We do still offer the option for you to receive your documents through the post but we do give a £15 discount for customers who elect to obtain their documents via the online portal as we are trying to be more environmentally friendly. This is however still relatively new and we do appreciate any feedback from our clients regarding any issues that they may have had whilst trying use the portal, your comments will be taken on board.
I can see that you have been a valued customer of ours for many years and we do hope that this does not prevent you from renewing with us in the future.
Should you require any further assistance please do not hesitate to contact our customer services team on 0844 855 4602.
Kind Regards
Lisa Boyes
Customer Services Manager
Thank you for your feedback, it is lovely to hear we have provided a good service. We will be sure to pass your comments on to the executive concerned.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.