They did not invite renewal on time or send a written renewal invitation
Отзывы о товаре
Lauren Charlesworth
smei
7 years ago
Thank you for your response, as an FCA regulated Insurance Broker, we can confirm that we have a duty to notify all our customers within good time regarding their renewal, following a review, a renewal notice was posted on the 27th December 2018, and further correspondence thereafter, however unfortunately we were unable to get in contact with you.
We have referred the increase of premium to the Underwriting Department who have advised that this was due to an increase, and addition of covers from the previous year. Due to this increase, we did check all other insurers on our panel, but unfortunately this was the best price we could offer. We do encourage our customers to actively shop the market to ensure we remain competitive.
Should you wish to discuss this matter further, please do not hesitate to get in touch on 0330 134 4602.
Could done better rang twice to get business then rang for payment which I paid
Still waiting for paper was promised when payment was taking takes to long to sort one customer gentlemen polite but...
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Отзывы о товаре
Lauren Charlesworth
smei
7 years ago
Thank you for your feedback, I apologise that the documents have not been received, these have been posted to you and should be received soon.
Should you wish to discuss anything with us in the future, please do not hesitate to get in touch on 0330 134 4602.
Kind Regards,
Lauren Charlesworth
Senior Customer Service Advisor
Дата покупки: 28/01/2019
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TC
Trusted Customer
7 years ago
Что Trusted Customer сказал(-а) о smei:
The company are sound they gave me another quote for this year and it was much the same as last year so it was a no brainer not to renew again lets hope it happens again next year thanks guys.
Ken...
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.