Have not received order and it’s been 2 weeks since order was placed
Pam
SME Inc. USA
4 years ago
Hello and thank you for reaching out to us about this issue. I'm sorry for this mishap. We were not expecting the test kits to sell out that quickly. We did post an update to the website with the updated arrival dates which were delayed, and we understand this message was not delivered to all pending orders. This led us to have a larger conversation about this particular backorder situation and we have developed a better plan to inform our customers of test kit delays. I took a look into your account and I'm happy to see that your order shipped out on the day we received the tests, and you've received your order. Thank you again for your business and your feedback - we look forward to serving you again in the near future.
Дата покупки: 12/01/2022
0
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Надежный клиент
Подтверждено Feefo
4 years ago
Great customer service! When I called, I spoke with a HUMAN!
Отзывы о товаре
Дата покупки: 03/01/2022
0
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HP
Harrington PT
Подтверждено Feefo
4 years ago
Что Harrington PT сказал(-а) о SME Inc. USA:
Effecient and fast
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Дата покупки: 04/01/2022
0
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RT
Response Physical Therapy
Подтверждено Feefo
4 years ago
Что Response Physical Therapy сказал(-а) о SME Inc. USA:
Service is always fast
Дата покупки: 03/01/2022
0
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Надежный клиент
Подтверждено Feefo
4 years ago
Appreciate the quick delivery and also all the samples are amazing! Thank you so much for all the resources!
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Дата покупки: 30/12/2021
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CT
Compass Physical Therapy
Подтверждено Feefo
4 years ago
Что Compass Physical Therapy сказал(-а) о SME Inc. USA:
Very prompt despite the Christmas holiday. I got my order in 3 business days.
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Дата покупки: 02/12/2021
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PS
Physical Therapy Specialists
Подтверждено Feefo
4 years ago
Что Physical Therapy Specialists сказал(-а) о SME Inc. USA:
I had an issue with some of the ionto kits I received, and Ben got it all straightened out for me. Your chats have helped with several order and your customer service has always been great. Thank...
I placed a small order, they called to confirm everything and wanted to make sure that I was going to be happy. I believe they care about relationships with their customers
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Since 1992, SME, Inc. USA has taken great pride in our industry-wide reputation as the nation's premier source for everything therapy. Our team goes above and beyond to ensure that you have the best experience paired with unbeatable pricing. If you find a better price on a product elsewhere, let us know! The entire SME Team (and company dog, Finn) welcomes you. We look forward to serving you soon.