Payment taken, no product, no explanation for no product. Well past delivery date. I would question whether this company is just scamming
Customer Service Team
sleepypeople.com
7 months ago
Good morning,
Thank you for taking the time to provide your feedback.
We are sorry to hear that.
We can see that you are currently in contact with a member of our team who is working to resolve this for you. Please respond directly.
Kind regards,
Sleepy People
I never write reviews but because of my great experience I decided to. I ordered on Saturday late evening and it arrived Monday free delivery! Well packaged, high quality dog bed. I researched the...
Super fast delivery!
Exactly as described and made our Simba mattress much more comfortable to lie on. I was unsure which topper to purchase as I wanted a soft one and having felt different kinds in...
Not the colour I expected which was disappointing as I’d purchased to go with patterned bedding, is also much heavier than expected the cream side also isn’t cream it’s more like a dirty taupe
Customer Service Team
sleepypeople.com
7 months ago
Good morning,
Thank you for taking the time to share your feedback.
I’m really sorry to hear that the colour and weight of your item weren’t what you were expecting, and I completely understand how disappointing that must feel when you had something specific in mind to match your bedding.
We always aim to represent our products as accurately as possible, but sometimes differences in lighting, screen display, and fabric finishes can affect how colours appear. That said, your description of the shade not being true to “Berry” and the natural side appearing more taupe is very helpful, and I’ll be passing this along to our product team for review.
Kind regards,
Sleepy People
We're a family-owned business based in Manchester. Sleepy People is our edit of must-haves that we simply can’t sleep without, from best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We're a family-owned business based in Manchester. Sleepy People is our edit of must-haves that we simply can’t sleep without, from best-loved bedding brands. Everything you see has been handpicked by us so you can relax and unwind in a perfect sleep sanctuary.