Отзывы о Silver by Mail

Dear Mrs Franks,

Thank you for your feedback. We sincerely apologise that you have experienced a problem with this bracelet. Please be advised that the bell for the tassel bracelet is supposed to make a noise. We would be grateful if you would be able to send this back to our freepost address so that we can rectify this for you. Kindest Regards, Pip @ Silver by Mail

Dear Mrs Bourne, Thank you for your feedback. We do apologise that you have been disappointed with the item you received from us. Please be advised that these earrings do vary slightly in colouring per pair. The image on the website does depict a slight yellow but we do accept that this may appear more-so within your earrings. Should you be unhappy with the colouring, we would be happy to look into replacing these with a lighter pair, should the item be returned to us unworn. Once again, we apologise for any disappointment and inconvenience caused by this matter. Kindest Regards, Pip @ Silver by Mail