Silver by Mail Customer Services are amazing. They have been very quick to respond to me in regards to an order I made earlier today to advise one of the items has now been discontinued. They asked...
Very unhappy customer. I understand this needs looking into but left me without a birthday present for my daughter and then out of pocket. Not sure if purchase again from Silver by Mail again. I...
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Customer Service
Silver by Mail
1 month ago
Thank you for your feedback, we are sorry to hear of your disappointment. As you are aware we have opened a full investigation with Royal Mail as this is showing as delivered with full gps coordiates which take us directly to your property. If you have not already done so please check with neighbours and any other household members whilst the investigation is looked into. Kind regards Jane@Silver by Mail
Отзывы о товаре
Customer Service
Silver by Mail
1 month ago
Thank you for your feedback, we are sorry to hear of your disappointment. As you are aware we have opened a full investigation with Royal Mail as this is showing as delivered with full gps coordiates which take us directly to your property. If you have not already done so please check with neighbours and any other household members whilst the investigation is looked into. Kind regards Jane@Silver by Mail
Snapped as soon as tried to put one in.they might just be big enough for child's ear.waste of money very disappointed .
Customer Service
Silver by Mail
1 month ago
Thank you for your feedback, we are sorry to hear that you have experienced a problem with the earrings purchased from us. We can see that we have been in contact with you to ask you to return these back to us to enable us to deal with this further for you and will be in contact once they have been received. Kind regards Jane@Silver by Mail
Отзывы о товаре
Customer Service
Silver by Mail
1 month ago
Thank you for your feedback, we are sorry to hear that you have experienced a problem with the earrings purchased from us. We can see that we have been in contact with you to ask you to return these back to us to enable us to deal with this further for you and will be in contact once they have been received. Kind regards Jane@Silver by Mail
All good . Should have ordered all 3 items at once tho to avoid 3 lots of postage. Asked if last lot of postage could be waved but was told it could not as order needed to be over £60. My 3 items...
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.