We waited at Paphos airport for over half an hour for the driver to arrive. He was given the paperwork with details of where we were staying in Chlorakas. He drove through the centre of Chlorakas and...
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Customer Services
Shuttle Direct United Kingdom
2 years ago
Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced during your transfer.
To ensure we thoroughly investigate this matter and address your concerns, we kindly ask you to reach out to us via email. Please include any further details that could help us look into this situation more closely. We truly appreciate your understanding and are committed to resolving this for you.
Thank you once again for bringing this to our attention.
Надежный клиент
2 years ago
I think everything you need to investigate is included in my review. We have used Shuttle Direct many times before including in Paphos through MTS Mantovani, and had no causes for complaint, but this was unacceptable for a number of reasons.
1. Driver was late on both transfers. Over half an hour late at the airport.
2. Driver did not read the paperwork I gave him properly and promptly got us lost
3. Despite the driver taking us on a wild goose chase, the Paphos office blamed me for getting us lost in HIS country
4. I was the only man in the party and had to load 5 suitcases and a wheel chair into the car because the driver said he had a bad shoulder. If so, he was clearly unfit for work and they should have sent someone else.
During our 14 day stay, we ordered a taxi many times and none of them had any problem finding where we were staying. I don't see why it was such a problem for your driver.
Дата покупки: 03/10/2024
1
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Надежный клиент
Подтверждено Feefo
2 years ago
The driver has stoppen the Bus 24 Minutes by feet from our destination.
Дата покупки: 14/10/2024
0
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GV
Gerard Varian
Подтверждено Feefo
Cork City Ireland
2 years ago
Что Gerard Varian сказал(-а) о Shuttle Direct United Kingdom:
It's the only way to travel, to get your bags and have a very friendly driver waiting to take you straight to your hotel in a very comfortable car to start your holiday in a relaxed frame of mind...
I have used shuttles direct for a few years now and there competitively price the instructions on where to find your transport once you have landed are easy to follow and the text message telling you...
I have used shuttle direct for many years and they are normally ok. But this time I was sat on the bus for more than 3 hours! The bus did not leave the airport for 1 hour, and then it went a really...
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Дата покупки: 10/10/2024
0
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GA
Gabriele Aufderhorst
Подтверждено Feefo
Colonia/Mallorca. Hamburgo
2 years ago
Что Gabriele Aufderhorst сказал(-а) о Shuttle Direct United Kingdom:
It was excellent.
Дата покупки: 09/10/2024
0
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GC
Gemma Croft
Подтверждено Feefo
Andorra
2 years ago
Что Gemma Croft сказал(-а) о Shuttle Direct United Kingdom:
The bus driver from Salou to terminal 1 was called Alejandro. He was so nice, very friendly, greeted every person as they arrived saying good morning. And was generally very nice. I was more than...
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Дата покупки: 10/10/2024
0
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GK
Gerrie Koopmann
Подтверждено Feefo
Netherlands
2 years ago
Что Gerrie Koopmann сказал(-а) о Shuttle Direct United Kingdom:
Hello
10-10-2024 I had reservation by shuttle direct
I was on Albir garden at 17.50
There was coming 1 white bus with holiday something on it
The man makes a shine with his hand
Come…
I tell him I...
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Дата покупки: 11/10/2024
0
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GU
Gunnar
Подтверждено Feefo
Göteborg
2 years ago
Что Gunnar сказал(-а) о Shuttle Direct United Kingdom:
Someone was supposed to meet me at Malaga airport, but I couldn't find anyone and I had to make a phonecall as soon as possible, I felt stressed Then the actual transport went very well.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.