Отзывы о Shuttle Direct United Kingdom

Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the poor experience you had with the return transfer from Saalbach to Salzburg Airport, and for the inconvenience you faced on your arrival transfer as well. Please accept our sincere apologies for the inconvenience this caused to your journey. We take this matter seriously and will be addressing your feedback with our service supplier to ensure that drivers are properly informed about local traffic conditions and routes. Thank you again for bringing this to our attention. Your feedback helps us improve our services, and we hope to have the opportunity to provide you with a much better experience in the future.

Thank you for sharing your feedback regarding your recent transfer experience. We sincerely apologize for the inconvenience and confusion you encountered at Las Palmas Airport and during your shuttle transfer. We truly regret that your experience did not meet your expectations. We would like to clarify a few points regarding your booking:When we received your booking through the third-party company, a travel voucher with detailed instructions was sent to you. This voucher included the booking confirmation and pickup details for your shuttle transfer. A shared shuttle transfer was booked for your journey. The duration of shared transfers can vary depending on the number of passengers and their drop-off locations, which is why it is not possible to guarantee a specific travel time. While we strive to provide clear information, it is important to note that drivers in Spain are not required to speak English. We apologize if this caused any difficulty during your transfer. We appreciate your positive comments about the cleanliness of the buses, seatbelts, and the professionalism of the drivers. Your feedback about the organization and timing is valuable and will be shared with our service provider to help improve future experiences. Once again, we apologize for the inconvenience and appreciate your understanding.