My flight was canceled There was no mail from your side.
I don t know if you are stille going to the airport.
Not one communication in time of lock down.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Marc,
First of all, we wish you and your family are fine in these moments. Please keep safe and stay at home. We are very sorry for inconveniences and for everything that is happening with COVID-19. We hope that everything will return to normal very soon... Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients, so please be patient, they will reply to you as soon as possible. Thanks for your undestanding. Best regards
Отзывы о товаре
Дата покупки: 04/02/2020
0
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MB
Mevr Leida Terlouw-Budeldate=15/01/2020
Подтверждено Feefo
6 years ago
Что Mevr Leida Terlouw-Budeldate=15/01/2020 сказал(-а) о Shuttle Direct Netherlands:
Voor het eerst met Shuttle Direct. Zowel op onze heenreis als de terugreis waren de medewerkers keurig op tijd. Omdat we een week eerder naar huis gingen hebben we de datum gewijzigd. Ook dit ging...
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Дата покупки: 15/01/2020
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MM
Mr. Herman Moonendate=22/02/2020
Подтверждено Feefo
6 years ago
Что Mr. Herman Moonendate=22/02/2020 сказал(-а) о Shuttle Direct Netherlands:
Valt zwaar tegen dat er geen geld terug gegeven word ivm met niet doorgaan reis door de Corona crisis.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Herman,
We are very sorry for inconveniences and for everything that is happening with COVID-19. We hope that everything will return to normal very soon...
Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com (putting your booking number). They are receiving hundreds of emails from other clients, so please be patient, they will reply to you as soon as possible.
We wish you and your family are fine in these moments. Please keep safe and stay at home.
Thanks for your undestanding.
Best Regards
Отзывы о товаре
Дата покупки: 22/02/2020
0
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MR
Mr. Ferdinanda Rieborndate=25/02/2020
Подтверждено Feefo
6 years ago
Что Mr. Ferdinanda Rieborndate=25/02/2020 сказал(-а) о Shuttle Direct Netherlands:
geen geld terug vanwege corona. er worden 10 euro administratiekosten gerekend.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear customer, We are very sorry for the inconvenience and for everything that is happening with the coronavirus. We hope that everything will return to normal very soon...
We regret that you do not agree with our cancellation policy. Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients. Please be patient, they will reply to you as soon as possible.
We wish you and your family are well in these difficult moments.
Thanks for your undestanding.
Best regards.
Отзывы о товаре
Дата покупки: 22/12/2019
0
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DW
Dr. Steven Wirjosentonodate=13/03/2020
Подтверждено Feefo
6 years ago
Что Dr. Steven Wirjosentonodate=13/03/2020 сказал(-а) о Shuttle Direct Netherlands:
Excellent service and response!
Дата покупки: 13/03/2020
0
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MF
Mr. Bart Flamezdate=07/01/2020
Подтверждено Feefo
6 years ago
Что Mr. Bart Flamezdate=07/01/2020 сказал(-а) о Shuttle Direct Netherlands:
Service moeten annuleren omdat Spanje in lockdown is. Er werd mij toch 10€ dossierkosten aangerekend, wat ik overdreven vind.
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear Bart,
thank you for your comment. We are very sorry for the inconvenience and we hope that everything will return to normal very soon...
Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients. Please be patient, they will reply to you as soon as possible. We are very sorry for everything that is happening with the coronavirus.
We wish you and your family are well in these difficult times.
Thanks for your undestanding.
Regards
Mijn reis door het corona virus geannuleerd en vervolgens houden ze 10 euro zelf in en betalen ze 2 euro terug , laatste keer geweest , belachelijk gewoon
Sara Pérez
Shuttle Direct Netherlands
6 years ago
Dear customer,thank you for your comment. We are very sorry for the inconvenience and we hope that everything will return to normal very soon...
Please, contact with our Customer Service Department. The email address is: customer.care@viajesalameda.com. They are receiving hundreds of emails from other clients. Please be patient, they will reply to you as soon as possible. We are very sorry for everything that is happening with the coronavirus.
We wish you and your family are well in these difficult times.
Thanks for your undestanding.
Regards
Отзывы о товаре
Дата покупки: 12/02/2020
0
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MR
Mevr Ingrid Roelvinkdate=21/02/2020
Подтверждено Feefo
6 years ago
Что Mevr Ingrid Roelvinkdate=21/02/2020 сказал(-а) о Shuttle Direct Netherlands:
Independent Shuttle Direct reviews & www.shuttledirect.com customer reviews.
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Independent Shuttle Direct reviews & www.shuttledirect.com customer reviews.
Read and compare verified customer opinions and ratings based on true Airport Transfer clients
