Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Shield Total Insurance | Отзывы о службе поддержки клиентов для https://www.feefo.com/reviews/shield-total-insurance | Feefo

MG

Mr Anthony Gillard

Подтверждено Feefo

2 years ago

Что Mr Anthony Gillard сказал(-а) о Shield Total Insurance:

All ways good

Lindsey

Shield Total Insurance

2 years ago

Hi Anthony, Thank you for taking the time to review your recent experience. It’s great to hear that you are happy with our service. Kindest regards, The Shield Total Insurance Team

Отзывы о товаре

Дата покупки: 13/07/2023

0

Надежный клиент

Подтверждено Feefo

2 years ago

Will never use them again. Not the company they used to be.

Tell the truth about policies.

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear that you are not happy with the service and information that you have been provided during our communications. I have forwarded your feedback to our complaints team to ensure the issues raised are investigated thoroughly. We are always working on improving our services and your feedback is appreciated. Kindest Regards, The Shield Total Insurance Team

Отзывы о товаре

Lindsey

Shield Total Insurance

2 years ago

Hi, I am sorry to hear you are unhappy with the delays in processing your refund. Refunds can take up to 28 days to be processed, and we apologies this was not explained at the time of the cancellation. Thank you for taking the time to provide product feedback. It is appreciated and will be shared with the relevant business areas to support any required improvements. Kindest Regards, The Shield Total Insurance Team

Дата покупки: 19/08/2023

0

MB

Mr Lawrence Bufton

Подтверждено Feefo

2 years ago

Что Mr Lawrence Bufton сказал(-а) о Shield Total Insurance:

I would definitely recommend them. They were helpful and polite with my query. No complaints at all.

Lindsey

Shield Total Insurance

2 years ago

Hi Lawrence, Thank you for taking the time to review your recent experience. It’s great to hear that your experience was a positive one and our representatives were polite and helpful. Kindest regards, The Shield Total Insurance Team

Отзывы о товаре

Дата покупки: 01/05/2023

0

MA

Mr Brian Anderson

Подтверждено Feefo

2 years ago

Что Mr Brian Anderson сказал(-а) о Shield Total Insurance:

one happy satisfied customer thanks

We have always used Shield for all our caravans static and others and have had a perfect service for the past 14 years without any compromise will continue into the future our ages willing . That i...

читать еще

Lindsey

Shield Total Insurance

2 years ago

Hi Brian, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal experience was a positive one and you are happy with the service you have received over the past 14 years. Kindest regards, The Shield Total Insurance Team

Отзывы о товаре

Дата покупки: 15/08/2023

0

Надежный клиент

Подтверждено Feefo

2 years ago

Helpful and knowledgable staff

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that our staff are helpful and knowledgeble. Kindest regards, The Shield Total Insurance Team

Отзывы о товаре

Дата покупки: 09/07/2023

1

Надежный клиент

Подтверждено Feefo

2 years ago

Excellent customer servìce

Excellent service, very helpful.

Lindsey

Shield Total Insurance

2 years ago

Hi, Thank you for taking the time to review your recent experience. It’s great to hear that you received an excellent service and our reprensentative was helpful. Kindest regards, The Shield Total Insurance Team

Отзывы о товаре

Дата покупки: 07/08/2023

0

MT

Mr Barry Towes

Подтверждено Feefo

Turners Hill

2 years ago

Что Mr Barry Towes сказал(-а) о Shield Total Insurance:

Very helpful staff and good service

Lindsey

Shield Total Insurance

2 years ago

Hi Barry, It’s great to hear that our representatives are helpful and provided a good service. .Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Отзывы о товаре

Дата покупки: 01/08/2023

0

MR

Mr Scott Ritchie

Подтверждено Feefo

2 years ago

Что Mr Scott Ritchie сказал(-а) о Shield Total Insurance:

Friendly and helpful. The process was quite straightforward.

Friendly and helpful.. everything was clearly explained.

Lindsey

Shield Total Insurance

2 years ago

Hi Scott, Thank you for taking the time to review your recent experience. It’s great to hear the process was straightforward and our representatives are helpful & friendly. Kindest regards, The Shield Total Insurance Team

Отзывы о товаре

Дата покупки: 31/07/2023

0

Надежный клиент

Подтверждено Feefo

2 years ago

Good customer service, explained everything in English so I could understan

Good customer service, very helpful, explained everything in English so I could understand the details.

Lindsey

Shield Total Insurance

2 years ago

Hi, It is great to hear you received good customer service and our representative fully explained your cover. Thank you for taking the time to review your recent experience Kindest regards, The Shield Total Insurance Team

Отзывы о товаре

Дата покупки: 29/07/2023

0

MK

Mrs Janet Kinchin

Подтверждено Feefo

2 years ago

Что Mrs Janet Kinchin сказал(-а) о Shield Total Insurance:

Excellent customervservice

Excellent customer service, was able to renew insurance very quickly.

Lindsey

Shield Total Insurance

2 years ago

Hi Janet, Thank you for taking the time to review your recent experience. It’s great to hear that your renewal was a quick process and you received excellent customer service. Kindest regards, The Shield Total Insurance Team

Отзывы о товаре

Дата покупки: 28/07/2023

0

Отзывы о Shield Total Insurance

Leisure HomeДругие отзывы об этом продукте (141)Посмотреть продукт на сайтеAll ways a fair price and pleasure to talk the the staff

MotorhomeДругие отзывы об этом продукте (84)Посмотреть продукт на сайтеCancelled policy on same day. Waited 11 days for refund after chasing them. Up your game.

MotorhomeДругие отзывы об этом продукте (84)Посмотреть продукт на сайтеI'm satisfied with the cover and cost. My questions were all answered completely and any worries I had were allayed. The person I dealt with was friendly and competent.

Touring CaravanДругие отзывы об этом продукте (122)Посмотреть продукт на сайтеThe policy covers just what we need

MotorhomeДругие отзывы об этом продукте (84)Посмотреть продукт на сайтеHelpful and knowledgable staff

Leisure HomeДругие отзывы об этом продукте (141)Посмотреть продукт на сайтеGreat service thanks very much

Leisure HomeДругие отзывы об этом продукте (141)Посмотреть продукт на сайтеVery helpful staff and good service will definitely use again

MotorhomeДругие отзывы об этом продукте (84)Посмотреть продукт на сайтеQuite happy with the price.

MotorhomeДругие отзывы об этом продукте (84)Посмотреть продукт на сайтеGood service, very helpful, explained everthing so I could understand

Leisure HomeДругие отзывы об этом продукте (141)Посмотреть продукт на сайтеGood product, exactly what was required

Как собираются отзывы Feefo?

Кто может оставлять отзыв Feefo?

Как мы проверяем отзывы?

Как мы боремся с фальшивыми отзывами?