Products arrived promptly but there was no information about whether I needed a special pump to inflate them. See below.
Sensory Direct
Sensory Direct
11 years ago
Thank you for your feedback and I am sorry that the products you ordered were seemingly faulty. Could I arrange for the cushions to be collected so we can inspect them? We can then arrange for replacements to be sent or a refund to be issued to you.
Andrew
Every time I have bought anything the service has been the quickest ever; the goods have arrived in excellent condition and have been of good quality. Can't overpraise their efficiency, they are...
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Отзывы о товаре
Дата покупки: 16/12/2014
0
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Надежный клиент
11 years ago
Excellent service
Отзывы о товаре
Дата покупки: 03/12/2014
0
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Надежный клиент
11 years ago
SWIFT SERVICE/DELIVERY... SOME GOOD SELECTIONS AND GOOD WEBSITE.
While there was a problem with incorrect code usage on items in the warehouse, leading to the wrong item being delivered, several times, the main issue I had was poor communication. Nobody ever rang...
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Sensory Direct
Sensory Direct
11 years ago
Hi and thank you for your feedback. We had an issue with this product which had been incorrectly labelled which caused some problems - unfortunately we did not communicate this well for which my apologys. We spoke and eventually resolved the issue but it took longer than it should have. We now have procedures in place to prevent this from happening in the future.
Andrew
Дата покупки: 01/12/2014
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Надежный клиент
11 years ago
very prompt & efficient service
Отзывы о товаре
Дата покупки: 22/02/2015
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Надежный клиент
11 years ago
They are really helpful when you have questions about there weighted items.
Отзывы о товаре
Дата покупки: 14/03/2015
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Надежный клиент
11 years ago
No problems with order, advice given for VAT questions.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are trusted supplier of sensory products and toys for those with Autism and special needs. We design and manufacture our own range of weighted blankets, weighted jackets and deep pressure products for sensory integration, all of which are class 1 medical products. We also sell a wide range of special needs toys and we are trusted suppliers to schools, NHS, OTs as well as countless parents.