Bill who we spoke to on the phone was extremely helpful and informative giving a breakdown of what is included and the itinerary of the adventure.
Atlanta
Santa's Lapland
7 hours ago
Thank you for your kind feedback! We're so glad to hear that Bill was able to provide such helpful and informative guidance. It's great to know the breakdown and itinerary gave you a clear picture of the adventure ahead. If you have any other questions or need further details, feel free to reach out! - Atlanta
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Надежный клиент
2 days ago
Дата покупки: 11/08/2025
Telephone was answered quickly and consultant was very knowledgeable. Whole process was very smooth
Atlanta
Santa's Lapland
6 hours ago
We are so glad to hear you had a smooth and easy booking process! Have a great trip. - Atlanta
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PA
Paul
17 days ago
Дата покупки: 29/07/2025
Что Paul сказал(-а) о Santa's Lapland:
A very good clear and understanding service.
Katie
Santa's Lapland
6 days ago
Hello Paul,
Thank you for leaving us with this amazing review.
Have a magical time in Lapland! - Katie
Everyone was very friendly and helpful. But the information required by a phone call could easily have been given online.
Katie
Santa's Lapland
2 months ago
Hello Carolyn,
Thank you for your kind words about our team – we’re really pleased to hear you found everyone friendly and helpful. We also appreciate your feedback about the booking process.
We’re always looking for ways to improve and make things as convenient as possible, so your comments about providing more information online are very helpful.
We’ll certainly take this on board as we continue to enhance the experience. - Katie
Guy from Santa’s Lapland was incredibly lovely and helpful in finalising my booking. He was wonderful to deal with.
Katie
Santa's Lapland
2 months ago
Hi Georgie,
Thank you for your wonderful review and kind words regarding our destination expert, Guy.
We really appreciate you taking your time to leave us with this fantastic review!
Wishing you an amazing trip! - Katie
Jess was very helpful with our booking. She was very knowledgeable on the resort and accommodation. When I had a special request she went off to enquire and rang me back when all was sorted. ...
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Katie
Santa's Lapland
2 months ago
Hi there,
Thank you so much for your kind review!
We're thrilled to hear you had a positive booking experience and that Jess was able to assist you so thoroughly.
It's great to know her knowledge and follow-up made a difference, and that the post-booking information was clear and helpful.
We truly appreciate your feedback and look forward to welcoming you! - Katie
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Santa's Lapland offers a specialist three and four day magical action packed Santa experience in the stunning resort of Saariselkä in Northern Finland.