Отзывы о Santa Claus Trips

Hi Lauren, thank you for taking the time to complete a review. I am delighted to hear that Brian was so helpful throughout the booking process. However, it is disappointing to read that the resort staff for your trip were not so helpful. If you would like us to assist you in passing any feedback to the operator, please contact us directly. Kind Regards Steph Santa Claus Trips

Hi Mrs Bennett, Thank very much for taking the time to submit your feedback. I am sorry you found it difficult getting details of the day, our agents are more than happy to take the time to talk customers through all of the trips to ensure they book the right one for them. In terms of your feedback on the trip itself, I am disappointed to hear that it was not what you expected. As your travel agent, if you would like us to pass any feedback to the operator, please contact us directly and we will be more than happy to assist you with this. Kind Regards Steph Santa Claus Trips

Thank you for completing an online review. The trips really are something special and I am delighted to hear you enjoyed the experience. Thank you for booking with Santa Claus Trips. Kind Regards Steph Santa Claus Trips

Thank you for your 5* review. Our staff try and remain professional at all times and ensure that all customers are replied to in a timely manner. I am delighted that we managed to arrange you and your family a such an incredible experience. Kind Regards Steph Santa Claus Trips

Thank you for taking the time to complete a review. Our team take great pleasure in assisting families on finding their magical trip to Lapland. I hope you came back with lots of photographs and memories. Kind Regards Steph Santa Claus Trips

Thank you very much for your recent review. I am pleased to hear that your agent was helpful throughout the booking process and that you experienced a wonderful trip in Lapland. Thank you for booking with Santa Claus Trips. Steph Santa Claus Trips

Hi Lisa, Thank you for submitting a 5* review. The Santa trips really are something special and great care is taken to make sure they are planned to perfection. I am glad you go to experience this first hand. Kind Regards Steph Santa Claus Trips

Hi Rosie, Thank you for completing your review. It is always a pleasure to hear that families have made such wonderful memories from a trip booked through us. It is unfortunate that you had to change your plans but I am delighted to hear that we made this hassle free for you. All the best Steph Santa Claus Trips

Thank you for taking the time to offer your feedback. I am pleased that you and the children had a memorable trip despite your disappointment over the accommodation. If you wish to offer any further feedback on the accommodation that we can pass to the operator then please do feel free to contact us and we would be happy to assist. Kind Regards Steph Santa Claus Trips

Hi Charlotte, Thank you very much for your 5* review. I am glad you found your agent Jane to be so knowledgeable. We try and get our agents out to as many of the resorts as possible as first hand knowledge is always appreciated by the customer. It is great that this resulted in you booking something that was the once in a life time trip you wished for. Kind Regards Steph Santa Claus Trips