Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Samara James | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 3,139 отзывов

Надежный клиент

Подтверждено Feefo

16 years ago

I was unsure if buying a ring online was the best thing to do but I…

I was unsure if buying a ring online was the best thing to do but I read the feedback from other customers to make sure I was doing the right thing! And I can safely say it was the right thing to do....

читать еще

Надежный клиент

Подтверждено Feefo

16 years ago

Samara James provided an excellent service and produced a quality ring in a timely manner.…

Samara James provided an excellent service and produced a quality ring in a timely manner. I was specifically impressed with their customer service which provided assistance during the initial stage...

читать еще

Надежный клиент

Подтверждено Feefo

16 years ago

Fantastic from start to finish. The initial advice given was precise and very helpful. Any…

Fantastic from start to finish. The initial advice given was precise and very helpful. Any issues/questions that I had before the ring arrived were dealt with promptly by very professional staff. The...

читать еще

Надежный клиент

Подтверждено Feefo

16 years ago

excellent engagement ring, both my partner and i cound not be happier

Надежный клиент

Подтверждено Feefo

16 years ago

I was unsure if buying a ring online was the best thing to do but after…

I was unsure if buying a ring online was the best thing to do but after some very very helpfull phone calls to Samara James I was 100% happy and i could not be happier with the end product and my new...

читать еще

Надежный клиент

Подтверждено Feefo

16 years ago

Overall, friendly and helpful advice.

Надежный клиент

Подтверждено Feefo

16 years ago

First class service, thanks!

Надежный клиент

Подтверждено Feefo

16 years ago

I ordered our wedding rings from Samara James and they were late in arriving due to…

I ordered our wedding rings from Samara James and they were late in arriving due to a bank holiday weekend. When they did arrive my fiancee's ring was not what we had ordered and then had to...

читать еще

Надежный клиент

16 years ago

I ordered our wedding rings from Samara James and they were late in arriving due to a bank holiday weekend. When they did arrive my fiancee's ring was not what we had ordered and then had to re-order another. The customer service at Samara James were very nice and also very prompt in sending me the new ring but we were very disppointed about having to re-order it. The quality of the rings were good, just a shame about the delays.

Samara James

16 years ago

Please accept my sincere apologies for the error we made on your fiancée’s wedding ring and for the delay. We try really hard to get everything right first time but clearly in this case we let you down. Just to let you know that we did analyse exactly what happened to cause this problem and we have taken steps to ensure that this scenario doesn’t occur again. Best Regards, Ed.

Надежный клиент

Подтверждено Feefo

16 years ago

Excellent site, very easy to use. Customer service was fantastic as there was a definite…

Excellent site, very easy to use. Customer service was fantastic as there was a definite deadline looming for the delivery, and they made sure the ring arrived in time for my flight abroad. Very...

читать еще

Надежный клиент

Подтверждено Feefo

16 years ago

Delighted with my purchase from Samara James. As an infrequent buyer of diamond rings, I…

Delighted with my purchase from Samara James. As an infrequent buyer of diamond rings, I needed a lot of advice and Ed from Samara James was very patient and extremely helpful. The ring that I...

читать еще

Не получили приглашение оставить отзыв?

Feefo Trusted Service Awards

Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.

Что такое награды Trusted Service Awards

Почему стоит доверять отзывам Feefo?

Узнать больше о Feefo