Excellent service received package when they said highly recommend.
Malek
Salonwear Direct
1 year ago
Thank you so much for your kind words!
We're delighted to hear that you're happy with your purchase and that you received excellent service. Your recommendation means a lot to us! If you need anything else in the future, don’t hesitate to reach out.
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Very foggy to send back as they don't switch for the correct size. They don't give full refunds and you have to pay to send faulty items back.
Malek
Salonwear Direct
1 year ago
Thank you for your feedback.
We're sorry to hear about your experience. We strive to make our return process as smooth as possible, and we apologize if it wasn't clear. For faulty items, we cover the return shipping costs, and full refunds are issued where applicable. We have now refunded the entire order.
Please reach out to our customer service team if you have any further concerns. Your satisfaction is important to us, and we want to make things right!
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NK
Natalia Konieczny
Подтверждено Feefo
1 year ago
Что Natalia Konieczny сказал(-а) о Salonwear Direct:
Recommend
Very good
Malek
Salonwear Direct
1 year ago
Thank you for the recommendation! We’re delighted to hear you’re pleased with your experience!
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Надежный клиент
Подтверждено Feefo
1 year ago
Fast delivery also emailed about my order and they were quick to reply!
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the feedback - glad to see you are happy with the tunic.
The Customer Services Team
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Надежный клиент
Подтверждено Feefo
1 year ago
Have to pay for delivery and if I was to return charge for that too
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the feedback - sorry you were not happy about the return charge.
The Customer Services Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Quick delivery but I returned them 12 days ago and still no refund, not seeming to get much help for that either
Customer Services
Salonwear Direct
1 year ago
Hi
Sorry to hear you have not yet received the refund. I have checked on our system and the items haven't been received back yet.
if you have a proof of postage, it may be worth contacting Royal Mail.
Many thanks
The Customer Services Team
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Надежный клиент
Подтверждено Feefo
1 year ago
Ok all done with no contact just confirmation of return. No feedback requested
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the feedback.
Sorry to hear the sizing was not a good fit for you.
The Customer Services Team
0
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EV
Edita Valentova
Подтверждено Feefo
1 year ago
Что Edita Valentova сказал(-а) о Salonwear Direct:
Amazing look
All was perfect
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the great feedback - pleased to hear how professional you feel in it.
The Customer Services Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Easy ordering and prompt delivery
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the great feedback.
The Customer Services Team
0
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Надежный клиент
Подтверждено Feefo
1 year ago
Salon wear
Excellent service cannot complain at all
Customer Services
Salonwear Direct
1 year ago
Hi
Thanks for the great feedback.
The Customer Services Team
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
