The Installation service was good sadly the floor has sunk n parts and one bit has glue left on the top right in front of the patio doors
No advice on how to clean or maintain the floor provided
Roomes Furniture
Roomes Furniture & Interiors
10 years ago
Thank you for your feedback and I apologise for the way in which your order was undertaken. We pride ourselves on the high level of service provided to our customers and we have not upheld this standard with your order.
Clearly there are lessons to be learnt and we will be investigating your order to see if there are any procedures or training we can provide to our staff to improve our order and warehouse processes in the future.
I have spoken to the store and I understand cleaning instructions have now been sent to you.
Should you require any further help or assistance in the future please do not hesitate to contact us and we will be happy to assist you.
Julie Jewiss on behalf of Roomes Stores Ltd.
Excellent service as always - friendly and accommodating staff - always make you feel welcome its the one reason my family have only shopped at Roomes for our furniture for the past 20 years
Salesman was quite efficient and knowledgeable, not pushy. But, the best service was the delivery men. Quick, no hassle and friendly. Made sure I was happy with the purchase and explained the...
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets