Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о Rointe UK | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Надежный клиент

Подтверждено Feefo

3 months ago

Perfect, friendly and professional service

Customer Service

Rointe UK

2 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

Надежный клиент

Подтверждено Feefo

3 months ago

Excellent

Good

Customer Service

Rointe UK

2 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

KB

KRIW0600RAD4 (Bruce)

Подтверждено Feefo

GBR

3 months ago

Что KRIW0600RAD4 (Bruce) сказал(-а) о Rointe UK:

Rointe Customer Service

Excellent service. Rointe didn’t dispute my claim and arranged for a new radiator to be delivered and the defective radiator to be collected all within 36 hrs. Great service 👍

Customer Service

Rointe UK

2 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

KR

KRIW1200RAD4

Подтверждено Feefo

GBR

3 months ago

Что KRIW1200RAD4 сказал(-а) о Rointe UK:

Don't fall for the wi-fi and AI functions, they don't work

Again I am scoring for the overall experience. The app keeps disconnecting so really a manual radiator. The whole wi-fi and AI in the advert is a scam, as it doesn't work properly for me.

Customer Service

Rointe UK

2 months ago

Good morning. We deeply regret that you had this negative experience and would like to resolve it as soon as possible. Unfortunately, we could not identify any incident in our system that corresponds with the details you provided. Therefore, our Technical Support team will contact you shortly to request any information needed to resolve this issue. If you prefer, you may also contact us via email at support@rointe.co.uk or by phone at 0203 3215 929. Thank you! Your rointe.com team

0

Надежный клиент

Подтверждено Feefo

3 months ago

Rointe electric towel rail

Firm responsive to email questions and delivery fairly quick. Well packed and in perfect condition on arrival.

Customer Service

Rointe UK

2 months ago

Thank you very much for your review! We appreciate you sharing your experience with us. If you have any further questions, please contact our technical support team at support@rointe.co.uk or 0203 3215 929 so that we can assist you. Thank you! Your rointe.com team

0

Надежный клиент

Подтверждено Feefo

3 months ago

Good customer support

When I had an issue around connectivity, the reply was almost immediate and resolved the issue. Very responsive.

0

Надежный клиент

Подтверждено Feefo

4 months ago

0

BR

BRIW1200RAD3

Подтверждено Feefo

4 months ago

0

Надежный клиент

Подтверждено Feefo

4 months ago

Registration of radiators

Just one product that could not register which taken some time to get it resolved.

0

Надежный клиент

Подтверждено Feefo

4 months ago

0