I would very much deal with your company again. You were always there to help us understand anything and made us feel confident. Always available on the phone to answer any problems we might have. We...
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4
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Надежный клиент
Подтверждено Feefo
7 years ago
Made the complexities really easy and painless
Really great service. I had complex requirements and a large loan and they just were great in terms of advice and guiding us through the process.
2
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BP
Brian Paine
Подтверждено Feefo
Ceredigion, Wales
7 years ago
Что Brian Paine сказал(-а) о RockHopper:
Great service
They listened to what we wanted, found the product, were great with the paperwork. Were also very polite, helpful and answered all our questions promptly. We felt their fee for everything they did...
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2
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Надежный клиент
Подтверждено Feefo
7 years ago
Highly recommended - a professional, efficient and effective service.
3
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RO
Robert Owen
Подтверждено Feefo
7 years ago
Что Robert Owen сказал(-а) о RockHopper:
excellent service.
Very professional service and with knowledgeable staff who were approachable and dealt with my inquiries promptly and efficiently.
2
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MI
Michael
Подтверждено Feefo
Essex
7 years ago
Что Michael сказал(-а) о RockHopper:
Helpful, Resourceful and successful!
The team were really helpful and resourceful when listening to my requirements and finding a suitable mortgage for my circumstances. I was pleased with the LTV result and the interest they found me.
2
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VB
Vanessa Barnes
Подтверждено Feefo
7 years ago
Что Vanessa Barnes сказал(-а) о RockHopper:
Everything was explained easily, always there to help and very knowing of the market. Made getting this mortgage a pleasure.
Thank you David and Troy
1
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Надежный клиент
Подтверждено Feefo
7 years ago
Good friendly service
1
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Надежный клиент
Подтверждено Feefo
7 years ago
Excellent customer service, I would highly recommend.
All of the staff at Rockhopper that I spoke to during my mortgage application were knowledgeable and extremely helpful. They replied to emails and phone calls as soon as they could and kept me up to...
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1
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JC
Joe Crosby
Подтверждено Feefo
7 years ago
Что Joe Crosby сказал(-а) о RockHopper:
Excellent advice throughout.
My only complaint, if I had to think of one, is that I would prefer to get someone in the office rather than a remote overflow team.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.