Отзывы о Riviera Travel

Thank you for your 5* feedback . We are delighted to read your review following your recent Rhine Cruise to Switzerland. It is wonderful to hear that you found the Riviera Resplendence immaculate and that the new furnishings were to your taste. We are pleased that your cabin was spacious and comfortable, and that you were satisfied with the amenities provided. Thank you for your kind words about our attentive and friendly staff, and we are glad you enjoyed the various dining options and venues available. We hope to welcome you again in the future.

Thank you for your 5* review! We are delighted to hear that you found the locations lovely, the history interesting, and the itinerary varied on your recent journey. It's wonderful to know these aspects contributed positively to your experience.

Thank you for your 5* review. We are so pleased to hear that your Burgundy, the River Rhone & Provence Cruise was perfect from beginning to end. It's wonderful that you found the service impeccable, the on-board facilities first-class, and the scenery amazing. We are also delighted that our tour guides contributed to a brilliant experience and that you felt it was great value.

Thank you for your review. We’re delighted to hear that you enjoyed the hotels, food, tours, guides, and the support of your tour manager throughout the trip. We are, however, very sorry to learn that your return journey did not reflect the high standard of the rest of your holiday. Unfortunately, airline schedules and operational arrangements can occasionally change after booking, and delays can occur due to circumstances outside Riviera's control. We completely understand how frustrating it must have been to experience multiple flight delays, resulting in a much later arrival home and disruption to your onward travel plans. We appreciate that this disappointing end to an otherwise excellent holiday has left you feeling concerned about your upcoming trip in October. While airlines and airports can sometimes face unforeseen operational issues, please be assured that we always work with our travel partners to provide the best possible arrangements for our guests

Thank you for your 5* review ! It's wonderful to hear how much you enjoyed your time with your guide, Matt, and that you found the hotels to be great. We're also pleased that your experience was seamless, and we appreciate you sharing your valuable feedback with us. We look forward to welcoming you back for another memorable trip.

Thank you for your 5* review!

Thank you for your 5* review! It's wonderful to hear how much you enjoyed your Burgundy, the River Rhone & Provence Cruise! We're thrilled that you found the route to be so varied and that our local guides, along with the cabins, staff, and food, were all first class. We truly appreciate you sharing your experience and your excellent suggestion for additional onboard activities linked to the local areas.

Thank you for your feedback on our Douro, Porto & Salamanca River Cruise. We are delighted to hear that you enjoyed the quality of the food, found our staff attentive, and appreciated the organisation of the tours. We note your comments regarding the perceived value of the holiday and the menu cards on board. We understand that menu presentations should be clear and easy to follow, and we appreciate you highlighting this aspect of your experience. We are very pleased that many elements of the cruise met your expectations, and we hope to welcome you on another holiday in the future.

Thank you for taking the time to share your feedback. We are delighted to hear you had an enjoyable cruise and found the excursions to be a highlight of your experience.

Thank you for your feedback. We're sorry to hear that this cruise was disappointing compared with your previous river cruise experiences. As you have noted, weather conditions have impacted a number of European rivers and tours in recent years, and periods of unusually low water can affect navigation, sometimes requiring itinerary adjustments or additional coach transfers. While these circumstances are outside of our control, we fully appreciate that they can affect the overall cruise experience. We also understand your disappointment regarding the increased amount of coach travel and ships mooring alongside one another in certain ports, which can impact onboard views when docked. Thank you for taking the time to share your comments. We value your feedback and appreciate your choosing to travel with us.