A good holiday experience to discover the southern half of Switzerland. We were very lucky with the weather! Some days were a little long but we did see a lot.
Over all our 8 holidays we have had value for money, very good tour managers with impressive knowledge of the areas we've visited, well-chosen hotels and office staff who can provide additional...
I would recommend using Riviera Travel, but I there was one hidden extra by using Ryanair - I had to pay an extra £36.00 for two allocated seats as the price only covers a guaranteed seat on the...
Although the ship and the crew were excellent the lacklustre performance of the Cruise and Tour Directors would pre-empt a recommendation to any friends.
Nicole Parkes - Customer Service Advisor
Riviera Travel
8 years ago
Thank you for taking the time to provide us with your feedback on your recent holiday with us. We were surprised to read your comments concerning your Tour Manager and Cruise Director as we usually receive very good feedback regarding them. At Riviera Travel we understand the important role our Tour Managers and Cruise Directors play in the overall enjoyment of your holiday and I would like to offer my sincere apologies for the disappointment you experienced in this respect. Rest assured your feedback will be used to enhance the enjoyment of our tours for future clients and if you wish to discuss this further, please contact our Customer Services Department at info@rivieratravel.co.uk, who will be happy to respond to you personally about the points made.
We have travelled with Riviera on 2 occasions. Both have been very interesting trips. The tour guides have been very knowledgeable, friendly and helpful.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
