Very easy to book, either by phone or online. Really helpful customer service when I had a query and also very quick to pick up the phone!
Fantastic Tour Manager
Riviera Travel
Riviera Travel
11 days ago
Thank you for your 5* review!
We are delighted to hear that you had such a seamless booking experience and that our team provided prompt, helpful support throughout your journey.
Отзывы о товаре
Riviera Travel
Riviera Travel
11 days ago
Thank you for sharing such detailed feedback about your recent travels with us. We are thrilled that you enjoyed a fantastic holiday and found our tour management to be of an exceptional standard, while also noting your helpful observations regarding the excursion schedule and accommodation locations for future refinement.
Service good except for splitting our party of 3 between 2 carriages on the return TGV - as a verified carer to two disabled passengers this was both annoying and awkward. Riviera should never have...
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Отзывы о товаре
Загруженные мультимедийные материалы
Посмотреть все мультимедийные материалы (2)
Дата покупки: 23/10/2026
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PA
Paul
Подтверждено Feefo
GBR
15 days ago
Что Paul сказал(-а) о Riviera Travel:
Very good, though trickier to get hold of over the phone than previously.
Riviera Travel
Riviera Travel
14 days ago
Thank you for sharing your feedback with us and for awarding us five stars. We are delighted to hear that you had a very good overall experience, and we appreciate your comments regarding communication as we continually work to improve our services for all of our travellers.
All of the crew/staff were really friendly, efficient and helpful.
Riviera Travel
Riviera Travel
14 days ago
We are delighted to hear that our crew and staff provided such a friendly and efficient service during your time with us. Thank you for sharing your wonderful feedback.
Отзывы о товаре
Riviera Travel
Riviera Travel
14 days ago
We are delighted to hear that you enjoyed your cruise, from the wonderful itinerary and dining to the engaging entertainment and the hard work of our crew. Thank you for sharing such lovely feedback with us.
Perfect service from beginning to end. The Cruise Director, Barbara, was amazing. She arranged everything perfectly and was always helpful and full of energy.
Riviera Travel
Riviera Travel
14 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed such seamless service and that our team made your trip so memorable.
Отзывы о товаре
Загруженные мультимедийные материалы
Посмотреть все мультимедийные материалы (3)
Riviera Travel
Riviera Travel
14 days ago
Thank you so much for sharing your wonderful experience on your recent Douro, Porto & Salamanca River Cruise. We are delighted to hear that you enjoyed such a relaxing journey and that our team provided you with attentive service throughout your time on board.
Дата покупки: 18/10/2026
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SU
Susan
Подтверждено Feefo
GBR
16 days ago
Что Susan сказал(-а) о Riviera Travel:
It was fine. We had a bad experience at the end of our stay in Porto when we had to drag our heavy suitcases up hill for half a mile to rendezvous with the coach. But this was not the fault of...
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Riviera Travel
Riviera Travel
15 days ago
Hello Susan,
Thank you for sharing your feedback with us regarding your recent holiday. We are pleased that overall your trip went well, though we are sorry to hear about the inconvenience you faced at the end of your stay due to the unexpected local disruptions. We hope to have the opportunity to welcome you back on another tour soon.
Kind regards,
Riviera Travel
l
SU
Susan
15 days ago
I had intended my comments to be for Riviera Travel only. I do not want the comments about having to drag our suitcases uphill to be included on a public site. Please remove the two sentences referring to that experience.
Отзывы о товаре
Riviera Travel
Riviera Travel
15 days ago
Hello Susan,
We are delighted to hear that you enjoyed the wonderful highlights of your tour and appreciated the dedication of your tour manager. Thank you for sharing your valuable feedback regarding the accommodation locations and room layouts, as we always welcome insights that help us understand your experience.
Kind regards,
Riviera Travel
SU
Susan
15 days ago
I had intended the comments about the Royal Bridges Hotel to be for Riviera Travel only, and would like them removed from my review. Please remove the words from dark ....... everywhere. I did not intend to put off potential clients, just to persuade Riviera Travel to use a different hotel in Porto.
I would like to thank RT for their gracious replies to my original criticism.
From the booking phone call to the trip they were wonderful
Riviera Travel
Riviera Travel
14 days ago
We are delighted to hear that you had such a wonderful experience with us from booking your holiday right through to the trip itself. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you on another journey soon.
Отзывы о товаре
Riviera Travel
Riviera Travel
14 days ago
We are delighted to hear that you had such a wonderful time on your holiday. It is wonderful to know that our team and crew provided exceptional care, and that you thoroughly enjoyed the destinations and dining.
The tour in general was excellent. The tour manager was exceptional, very professional, knowledgeable and friendly from start to finish. The excursions and local guides were informative and gave a...
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Riviera Travel
Riviera Travel
14 days ago
We are delighted to hear that you enjoyed an excellent tour overall, particularly praising the wonderful guidance and excursions provided throughout your journey. We are, however, sorry to learn about the communication inaccuracies prior to your departure and the discomfort you experienced regarding the seating arrangements during meals. Thank you for sharing your feedback with us, as it helps us improve our services for all our guests.
Отзывы о товаре
Riviera Travel
Riviera Travel
14 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed an excellent tour experience overall.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
