Customer service. Coach driver great with individuals
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We will pass on your compliments to the driver and wider team.
Отзывы о товаре
Дата покупки: 09/08/2018
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MS
Mrs Smith
Подтверждено Feefo
7 years ago
Что Mrs Smith сказал(-а) о Richmonds:
A great day go every year ,nice if we stay a bit longer
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are glad to hear that you had a great day out in Sheringham. We will bear in mind your suggestion when planning future trips here.
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Дата покупки: 15/09/2018
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MH
Mr Hall
Подтверждено Feefo
Comberton Cambridge
7 years ago
Что Mr Hall сказал(-а) о Richmonds:
One improvement would be to find a new pick up point to replace Trumpington.
Because of the changes made by Park & Ride in not charglng for parking,
not only do the Addenbrooks staff now park there,...
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Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear that you have found our team to be helpful, courteous and efficient when calling to book with us and we will pass on your comments to the team. We are sorry to hear that you have encountered issues when using Trumpington Park & Ride and we will look into this for future trips.
Отзывы о товаре
Дата покупки: 27/09/2018
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MC
Mrs Clements
Подтверждено Feefo
cambridge
7 years ago
Что Mrs Clements сказал(-а) о Richmonds:
Couldn't fault them. Coach was punctual, driver friendly and helpful, show amazing so altogether an excellent day.
Lyndsay
Richmonds
6 years ago
Thank you for your lovely feedback. We will pass on your compliments to the driver and wider team. We are really pleased to hear that you thought the show was amazing and that you had an excellent day.
Отзывы о товаре
Дата покупки: 20/09/2018
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MC
Mrs Childerley
Подтверждено Feefo
7 years ago
Что Mrs Childerley сказал(-а) о Richmonds:
As firm they are excellent. But the production, not their fault, was disappointing and having to go up three flights of stairs to seats was hard on those with arthritic knees.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are sorry to hear that you found the stairs difficult and production disappointing, we will take on board this feedback when planning future trips.
Very nice coaches. Very nice & pleasant driver. Picked up on time both going & returning. Pity the driver couldn't have stayed a little longer so that we could watch the end of the flying display but...
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Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear you had an excellent day out at Clacton Air Show. We will pass on your feedback to the driver and the wider team. We will look into your suggestion for staying a little later for future visits to this event.
Отзывы о товаре
Дата покупки: 23/08/2018
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MB
Mrs Bretherton
Подтверждено Feefo
Cambridge
7 years ago
Что Mrs Bretherton сказал(-а) о Richmonds:
Well organized. Good seats. If possible arriving in London with not such a long wait before the show. No
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is great to hear that you had good seats and felt the trip was well organised. We arrive in good time in London for theatre trips to allow everyone enough time to pop and get a bite to eat before the performance, as otherwise it could be a long time to go without refreshments.
I can't really think of an improvement. I've always found it pretty easy
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are glad to hear you find the booking system easy and have brilliant days out!
Отзывы о товаре
Дата покупки: 08/08/2018
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MN
Mrs Neal
Подтверждено Feefo
7 years ago
Что Mrs Neal сказал(-а) о Richmonds:
Always easy to book on line but helpful and easy to contact by phone.
Coach drivers are excellent and very courteous and seats for the theatre are always good
Lyndsay
Richmonds
6 years ago
Thank you for your lovely feedback. It is great to hear that you find our booking process online and by phone easy and that our drivers are always excellent and courteous. We will pass on your compliments to the drivers and wider team.
Отзывы о товаре
Дата покупки: 14/08/2018
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MO
Mr Owen
Подтверждено Feefo
7 years ago
Что Mr Owen сказал(-а) о Richmonds:
Booking online was simple and, when circumstances caused us to have to change the attendees this was accomplished without hassle as well.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear that the booking process was easy and that your were able to make amendments easily too.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.