Have on occasions had issues with booking more than 1 seat on coaches but this is resolved by a 'phone call to Richmond's
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are sorry to hear you have had a couple of issues booking online, but we are pleased to hear that a quick phone call in, resolves any issue.
Отзывы о товаре
Дата покупки: 05/09/2018
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Надежный клиент
Подтверждено Feefo
7 years ago
Most definitely. Always so professional. When ringing your office to book, the staff are helpful and efficient. And friendly. Drivers look smart and are also efficient, standing at the door of...
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Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are very proud of the level of customer service we offer and it is really lovely to hear such great comments about our whole team. We are sorry that some of the seat belts have been a bit awkward and will look into this. We look forward to having you travel again with us again in the future.
Отзывы о товаре
Дата покупки: 15/09/2018
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Надежный клиент
Подтверждено Feefo
7 years ago
Excellent!
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. It is really appreciated.
Дата покупки: 28/09/2018
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Надежный клиент
Подтверждено Feefo
7 years ago
Booked online with no problems at all
Lyndsay
Richmonds
6 years ago
Thank you for your feedback.
Отзывы о товаре
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are sorry to hear that you did not enjoy this trip. We will take on board your comments when reviewing this trip for the future.
Дата покупки: 27/09/2018
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Надежный клиент
Подтверждено Feefo
7 years ago
Always thoroughly reliable, the drivers courteous, friendly and helpful.
Lyndsay
Richmonds
6 years ago
Thank you for your lovely feedback. We will pass on your compliments to the drivers.
Дата покупки: 14/08/2018
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MF
Mrs Foster
Подтверждено Feefo
Hitchin
7 years ago
Что Mrs Foster сказал(-а) о Richmonds:
Customer service was also excellent in the care of our driver Alan.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We will pass on your compliments to Alan.
After booking on line, received a pleasant email saying I had allocated us upstairs seats whilst requesting downstairs and so my booking had been amended for me.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear that we were able to amend your booking prior to you realising you had selected upstairs seats, but actually wanted downstairs. We will pass on your compliments to the team.
Отзывы о товаре
Дата покупки: 29/09/2018
0
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MY
Mrs Young
Подтверждено Feefo
Baldock
7 years ago
Что Mrs Young сказал(-а) о Richmonds:
Booking by telephone was easy from the detailed brochure sent to me.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are glad to hear the booking process was easy by phone and that the detailed brochure was informative.
Отзывы о товаре
Дата покупки: 28/09/2018
0
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MD
Mrs Dudman
Подтверждено Feefo
7 years ago
Что Mrs Dudman сказал(-а) о Richmonds:
Polite and friendly service. I had a query with my booking and they dealt with it admirably by e mail
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear we were able to answer your query admirably. We will pass on your compliments to the team.
We have used you several times, we usually go on the website or you mail us the brochure. The drivers are all very cheerful.
Lyndsay
Richmonds
6 years ago
Thank you for your feedback. We are pleased to hear that you have travelled with us before and also had a very good day out on this occasion. We will pass on your compliments to the driver.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.