a more accurate explanation of the accommodation would have been helpful. E.g. the long walk from the bedrooms to the restaurant (that involved having to go outside as well) would have warned us of...
читать еще
Libby
Richmonds
2 months ago
Thank you very much for your feedback regarding your recent holiday to Warners Cricket St Thomas.
I am sorry to hear that you were disappointed with the location of your room. As noted on both your booking confirmation and our website, room allocations at Cricket St Thomas are within the Walled Garden, which requires a short walk outdoors between the bedrooms and the restaurant and entertainment facilities.
I am also sorry that you felt the journey times for the day trips were excessive. Cricket St Thomas Hotel is situated in a rural part of Somerset; however, we do aim to limit all excursions to a maximum of one hour’s travel time from the hotel. We are continually reviewing and developing our itineraries, and I am pleased to hear that you enjoyed your visits to Sidmouth, Dorchester, and Stourhead. For any future holidays, you are of course welcome to remain at the hotel and make full use of the facilities should you prefer not to join the excursions.
Thank you for bringing the cleanliness of the seat tables to our attention. This is not the standard we expect, and these should have been cleaned and checked prior to departure. I will be following this up with our cleaning team to ensure this is addressed.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
At Richmond’s we lead our sector with our diverse, modern fleet and qualified, dedicated team of people. Combining traditional courtesy with technology and expertise, we strive to be the coach travel company of choice for business and leisure customers in Cambridgeshire, Hertfordshire, Bedfordshire and Essex by ensuring we provide comfortable, enjoyable and seamless experiences every time.