Resume Writing Group больше не является активным клиентом Feefo
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TC
Trusted Customer
Подтверждено Feefo
Las Vegas, NV
7 years ago
Что Trusted Customer сказал(-а) о Resume Writing Group:
Below Average
Honestly, I was disappointed, especially having to pay money up-front for the service. I begin to see errors at the beginning with my email address, and more to follow throughout the documents. Extra...
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Andrew Greenstein
Resume Writing Group
7 years ago
Hi Robert,
Thank you for your feedback...and sorry for your disappointment. Your email address was copy/pasted from your original submission but we are certainly happy to change it. We've carefully reviewed the document again and do not see any extra spacing, punctuation, or similar errors. It may be a formatting/compatibility issue. We will re-save as a PDF, re-send to you, and then call you to discuss so that we can improve as needed.
We'll make sure you LOVE your new resume!
-Andrew Greenstein
1
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Надежный клиент
Подтверждено Feefo
7 years ago
on point
Delivered as agreed. The final product was just the punch I needed to represent me well enough on paper to open the doors.
0
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Надежный клиент
Подтверждено Feefo
7 years ago
There's some work to be done to get the resume 100% but so far the service has been solid. Fast responses, and quick turnaround really helps get the momentum started. Thanks for the help! Best...
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Надежный клиент
Подтверждено Feefo
7 years ago
...
Andrew Greenstein
Resume Writing Group
7 years ago
Hi Michael...
Please let us know how we can improve and earn 5 stars from you...
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Надежный клиент
Подтверждено Feefo
7 years ago
Great job!
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TC
Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о Resume Writing Group:
the worst experience ive ever had a poor excuse for customer service and no creditabiklity at all never recieved product made a long and detailed report
Andrew Greenstein
Resume Writing Group
7 years ago
Dear Michael,
Sorry to hear that but your resume was completed and sent to you on 11/6. It’s probably just in your “spam” folder. Upon receipt of your review, I just now called you, texted a screenshot from the original send, and resent it as well. Please let me know if you still don’t see it or have any other questions...
-Andrew
Andrew Greenstein
Resume Writing Group
7 years ago
Just writing to update this record to reflect that we called you right away and you did, indeed, find your new resume in your spam folder...
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TC
Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о Resume Writing Group:
thorough, timely, professional.
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Надежный клиент
Подтверждено Feefo
7 years ago
Awesome Work
Awesome. Great editing and format of my resume.
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TC
Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о Resume Writing Group:
Disapointed and surprised
Very disappointed and surprised: I had to request edits and typos be corrected TWICE. I would not have expected to have done that even once from a professional service.
Andrew Greenstein
Resume Writing Group
7 years ago
Hi Richard,
Thanks for your reply. We've actually sent the revised version several times. I believe it is going to your 'spam' folder. I am re-sending it again now as I type this. Please check your spam folder for the file sent between 7:47 and 7:50pm EST. If you still don't see it, call or text me directly at 352-250-4220
-Andrew Greenstein
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TC
Trusted Customer
Подтверждено Feefo
7 years ago
Что Trusted Customer сказал(-а) о Resume Writing Group:
Over-billed $80 and the resume did not reflect the experience I needed apparently because it was beyond 20 years.
Andrew Greenstein
Resume Writing Group
7 years ago
Hi Robert,
Thanks for your feedback. I'm happy to help resolve these issues...
*A breakdown of your charges is as follows:
--Executive Resume w/ 20+ years worth of experience: $239.90 --LinkedIn Profile: $89.95 --Extended Download: $39.95
TOTAL CHARGED: $369.80
I am happy to remove the extended download for you if that's something you didn't wish to include.
*We detailed your experience over multiple pages going back to the mid-1990s but advised you that the rest of it was outdated and would only potentially do your resume more harm than good. I see you responded by agreeing and asking us to note your mechanical & electrical expertise more prominently. We responded by agreeing and making the requested change. If there is anything else you feel....or...if you'd like us to write about your work experience from before the mid 1990s, please let us know and we'll get right on it!
Sincerely,
Andrew Greenstein
TC
Trusted Customer
7 years ago
The box I checked on the order form stated $199.00 for Exec Resume--NOT $239.90---CHECK you website
There was nothing about a cost for extended Download--And the information provided was not used.
I will contest the $239.90 billing if charge is not corrected.
I have not received the LinkedIn profile; I wish to cancel.
Andrew Greenstein
Resume Writing Group
7 years ago
Thanks for your follow-up. I have successfully cancelled and refunded your LinkedIn Profile and Extended Download. I've also uploaded screenshots from your order form which reflect the total of $239.90 for executive-level resumes with 20+ years worth of career history (page 2/2). You can view them securely at https://www.resumewritinggroup.com/form-screen.html
Please let us know if you have any other questions !
Internet’s premier service for professional resume writing, cover letter writing, LinkedIn® Profile writing, and career counseling.
Save $10 at checkout for ALL resume services when you use PROMO CODE feefo10offnow
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Internet’s premier service for professional resume writing, cover letter writing, LinkedIn® Profile writing, and career counseling.
Save $10 at checkout for ALL resume services when you use PROMO CODE feefo10offnow
Thank you for your feedback...and sorry for your disappointment. Your email address was copy/pasted from your original submission but we are certainly happy to change it. We've carefully reviewed the document again and do not see any extra spacing, punctuation, or similar errors. It may be a formatting/compatibility issue. We will re-save as a PDF, re-send to you, and then call you to discuss so that we can improve as needed.
We'll make sure you LOVE your new resume!
-Andrew Greenstein