Generally a good, reliable service.
The last booking I made I was quite disgusted though to see the prices change every few minutes on the website, I literally kept logging on to try to get a price...
We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. The has been an unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.
We use Red funnel a lot but on the last trip there was nowhere to sit so ended up sitting on the main stairs for an hour
08/12 6pm crossing
More seats please
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the feedback, we are adding 55% more inside seats to Red Falcon this spring so improvements are on the way. In the meantime, thank you for travelling with us so frequently, it is appreciated.
http//www.redfunnel.co.uk/newlook has more details
This time I was very happy with red funnel even gave my dog a dog treat! What I was unhappy about was the customer service on the trip before. I was booked on a ferry on the 27 th October in the...
The boat we travelled out on, on Saturday had no toilet facilities but we were not told about this until after we had boarded the ferry. I felt that we could have been told this prior to boarding...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. The has been an unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.
We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. The has been an unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.
The only bad experience I had was when I bought my daughter a fruit shoot drink and the cost was outrageous. However, the staff and journey was excellent.
I had a good experience overall and everything ran smoothly to time. The only things worth saying are that i) I was booked on a 6pm return ferry but arrived at the port just as the earlier 4.30pm...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.