Отзывы о Red Funnel Isle of Wight Ferries

We have announced a £2m makeover to the passenger accommodation on Red Falcon to address the issues you have raised. If successful and popular with guests we will look to make the same improvements to Red Osprey and Red Eagle. More information can be found at http://www.redfunnel.co.uk/newlook

We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. The has been unprecedented problem and normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.

We do sincerely apologise for the toilet issues which are unprecedented. Normally it would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation. Disembarkation delays are usually caused by a lack of space on the public highway which unfortunately is outside our control. In winter when we sail every 90 minutes (refits prevent us operating more sailings) we try and carry as many vehicles as possible which means utilising all the deck space. We hope this didn't cause you too much inconvenience.

Thanks for the review. We are currently rolling out live availability for many of the hotels and accommodation properties we work with. Thank you for travelling with Red Funnel, we hope you had a enjoyable stay on the Island.

Great to have you travelling with us and thank you for the review.

Good point - hopefully we have this covered, please see http://www.redfunnel.co.uk/newlook for details

We do sincerely apologise for this, unfortunately regulations prohibit the sale of Food & Beverage items if toilets are unavailable. The has been an unprecedented problem which normally would have resulted in withdrawing the ship for repairs. However, with Red Osprey in refit we were unable to do this without cancelling sailings which would have caused huge delays. We will be contacting all affected customers separately by email over the next 7 days with an offer of compensation.