please note we always have a cooked breakfast on the boat as we always go on an early ferry, BUT !!!!!! this time the breakfast was very poor, firstly Mr civils egg was hard and had a skin on it,...
Ships are always warm in colder weather and a welcoming array of hot food is available.
Without exception the staff are pleasant to deal with - doubtless RF's investment in customer service...
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Дата покупки: 12/11/2013
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Подтверждено Feefo
12 years ago
Compared to Wightlink, RF is a pleasure to travel with!! :)
Although booked on a much later ferry, and despite arriving at East Cowes with under 25 minutes to spare, the staff in the booth could not have been more helpful. He said there was room on the...
Normally RF are excellent, travel is good, easy and obvious driving on/off, no risk of bumps with other cars or disorientation as you drive on/off.
Food service is usually good, and I can usually...
The ship and crew were good, as usual. Helpful, friendly and informative. Unfortunately, as is often the case on that sailing, the booking office had booked on more coaches that is comfortable for...
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Надежный клиент
12 years ago
One thought on the food. Yes, it would be nice to have something different occasionally. I often eat on the ferry but I bet I can tell you what will be available. It's always the same, give or take a curry!
What niggles me is the fact that you charge £2 (ish) for a portion of chips but you include them with pasta, shepherds pie, etc where they really are not needed and yet, if I decline the portion, I get no discount! Please reduce the prices of such items by a couple of pounds and, if people really want chips with their pasta, charge them extra!!!
There was a delay disembarking at Southampton, no reason why, if this is going to be the norm then it would be nice to know that you are going to sit in the car and not go anywhere for ten minutes.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.