I emailed them as it hasn't been received. It's a Christmas present & I want a refund!
Red Candy Ltd
Red Candy
13 years ago
Sorry to hear that your item hasn't been received as yet. We are awaiting tracking info from the couriers, and will let you know as soon as we have heard back. Please don't worry, if it has gone missing we will have a replacement with you before Christmas. The email that you sent to us on Saturday has only just been received, as we don't work on weekends. Rest assured that we are now on the case! :)
Andrew Menzies
Red Candy Director
Надежный клиент
13 years ago
Having had contact from Red Candy, it was down to the courriers
that caused the problem. The courriers are being made aware
and this has now all been resolved very swiftly. I was offered another delivery with priority shipping.
Would recommend Red Candy to shop with.
Отзывы о товаре
Дата покупки: 10/12/2012
0
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Надежный клиент
Подтверждено Feefo
13 years ago
You were happy to change my order which was helpful, thank you.
Отзывы о товаре
Дата покупки: 10/12/2012
0
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Надежный клиент
Подтверждено Feefo
13 years ago
Red Candy was delivered in time stated and packaging was good.
Sorry to hear that the product wasn't up to scratch but we're glad that our staff were able to help.
Leanne-Marie Morgan
Red Candy PR & Marketing Manager
Отзывы о товаре
Дата покупки: 10/12/2012
0
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Надежный клиент
Подтверждено Feefo
13 years ago
Very speedy.
Дата покупки: 10/12/2012
0
Поделиться
Надежный клиент
Подтверждено Feefo
13 years ago
Great service! Products were received quicker than expected
Site is easy to use,and products were cheaper than Amazon and in stock! The goods camequickly, I was very impressed and will recommend your company to my friends.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
