Hi there,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
Very good, Sarah my customer service was very helpful
CX
Real Insurance
10 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Отзывы о товаре
Дата покупки: 11/08/2025
0
Поделиться
Надежный клиент
Подтверждено Feefo
10 months ago
Friendly
CX
Real Insurance
10 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Hi Dion,
We are pleased to hear that arranging your cover has been made easy and we appreciate you taking the time to let us know about your experience.
Kind regards,
Alisa
Hi there,
It is great to hear that we have been able to assist you with your insurance needs and that arranging your cover was made easy.
Thank you for taking the time to let us know about your experience, we really appreciate it!
Kind regards,
Alisa
Отзывы о товаре
Дата покупки: 01/08/2025
0
Поделиться
AM
Anil Datt Maharaj
Подтверждено Feefo
Brisbane Queensland Australia
10 months ago
Что Anil Datt Maharaj сказал(-а) о Real Insurance:
Need big improvement.
Customer service is really pathetic .
Not responding on time.
CX
Real Insurance
10 months ago
Hi Anil,
Thank you for reaching out to share your feedback with us and I apologise for any dissatisfaction caused during your experience.
As this is not the level of service we aim to provide to our customers, we appreciate you bringing this to our attention and providing us with the opportunity to look into this in more depth.
I have passed your feedback on to the relevant team to review further.
Please don't hesitate to let me know if you require any further assistance and I can arrange for our team to be in touch.
Kind regards,
Alisa
Hi there,
It is always wonderful to hear that we have been able to assist our valued customers with their insurance needs and that all of your questions have been answered.
Thank you for taking the time out of your day to share your experience with us, we really appreciate it.
Kind regards,
Alisa
Отзывы о товаре
Дата покупки: 25/07/2025
0
Поделиться
Надежный клиент
Подтверждено Feefo
10 months ago
Service was excellent very happy .
CX
Real Insurance
10 months ago
Hi there,
We are happy to hear of the excellent service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
Отзывы о товаре
Дата покупки: 25/07/2025
0
Поделиться
ML
Mark Lloyd
Подтверждено Feefo
Melbourne
10 months ago
Что Mark Lloyd сказал(-а) о Real Insurance:
.
CX
Real Insurance
10 months ago
Hi Mark,
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
Persistent and very quick to sign up with no option to read disclosures or statements only until signed up and then refuse to cancel policy. I am reporting for fraud and scam
CX
Real Insurance
10 months ago
Hi Gus,
Thank you for sharing your review with us, we are sorry to hear about any dissatisfaction caused. As this is not the type of experience we would like to provide for our customers, we appreciate you raising your concerns to our attention.
We would like the opportunity to review your experience and ensure your request is met. Can you please confirm a suitable time you would like to be contacted to discuss the status of your policy with you.
Kind regards,
Scott
Отзывы о товаре
CX
Real Insurance
10 months ago
Hi Gus,
Thank you for sharing your review with us, we are sorry to hear about any dissatisfaction caused. As this is not the type of experience we would like to provide for our customers, we appreciate you raising your concerns to our attention.
We would like the opportunity to review your experience and ensure your request is met. Can you please confirm a suitable time you would like to be contacted to discuss the status of your policy with you.
Kind regards,
Scott
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.