I booked on-line but couldn't see how to claim the £40 reduction for booking 6 months in advance. Also wanted to claim my points. After receiving the confirmation phoned and the account was...
I haven't been on the holiday yet!! I didn't want to give a grade but your system forces me.
However, when I phoned, I was told that holiday details were on the web site, although it doesn't say this...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
We are sorry that you had difficulties in finding the holiday details on our website. Your booking documents, including the Holiday Information sheet, were posted to you last week. In case these have not yet been received, we have also emailed all documents to you this morning. Please do not hesitate to contact us if you require any further information, and may we take this opportunity to wish you a very enjoyable holiday.
Julie Pinnell
Customer Relations Controller
When talking to the staff of the call centre I am able to understand the accent as the person I'm speaking to speaks clear English, I make the assumption that the centre is in the UK
Similarly I...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
We are delighted to hear that you received excellent service when booking your holiday. Our Sales and Reservations team all work from our office at Lemsford Mill in Hertfordshire, and most staff live locally. We pride ourselves on our customer service and are happy to read that you are a fan.
Julie Pinnell
Customer Relations Controller
Дата покупки: 19/07/2015
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Надежный клиент
11 years ago
Although I never received e-mail confirmation of the bookings
Дата покупки: 23/07/2015
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Надежный клиент
11 years ago
Efficient and friendly service. Written confirmation received promptly.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.