Only difficulty was internet page gave different info about discount for booking 6 months in advance (available) from that given over phone (not available). But this was soon resolved. Otherwise very...
I booked my holiday 5 days ago on the telepnone, paying in full.
I have not had an e-mail or letter acknowledging my booking or receipt of my money.
A poor show.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your email. When you initially enquired about this holiday, one of the rooms was on request. We informed you on 30 July that the room was available and the booking was confirmed on that day. Your payment was taken on 30 July and your Confirmation Invoice and documents were posted the next day. We trust these have now been received. A copy of the documents have also now been emailed to you. May we take this opportunity to wish you a very enjoyable holiday.
Julie Pinnell
Customer Relations Controller
Надежный клиент
11 years ago
Email and paperwork all now arrived safely and fully in order.
I usually go on three Ramblers Holidays per annum and with one exception when the Group never seemed fully to jell, always found them extremely enjoyable. There have on some occasions when the...
I have rated the holiday "excellent"- yet this box "bad"- I will explain. I really enjoyed the holiday- the leader, Adam, and the companions, the hotel and the walking. However I'm sure you have...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your review of the holiday. It's pleasing to read that you really enjoyed the holiday, although we're disappointed that you encountered some obstacles along the route. We understand that this matter was taken up with the local farmers and has also been raised with The Ramblers. We hope the problem has now been dealt with and the routes will be kept clear for the future. We trust your forthcoming holidays will be very enjoyable.
Julie Pinnell
Customer Relations Controller
Booking is easy and gradings of walks are clear. Would be nice to receive an extra confirmation/itinerary email just before date of travel.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
We are delighted to hear that you enjoyed the walking, food and accommodation at Hassness Country House.
We do not automatically send additional booking documents to clients. However, if you ever want an up to date Confirmation Invoice or Holiday Information sheet then we would be happy to email or post these to you.
Julie Pinnell
Customer Relations Controller
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.