I would say that as we contacted the company initially by phone it was very slightly haphazard. In the first phone call on a Saturday the agent was cut off on the call. She later last a message that...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your feedback. It is disappointing to hear that there were some issues when making your booking. We are sorry that initial communications were poor and we are looking into this matter. We pride ourselves on our high standards of customer service and are concerned this was not your experience.
We very much look forward to welcoming you on your forthcoming holiday and trust you will enjoy visiting the Canary Islands.
Julie Pinnell
Customer Relations Controller
As I said before, it's a terrific company. Well run, great leaders, reasonably priced and a wide variety to chose from (though as I age, I tend to look for easier walks).
I understand that this holiday will not be offered next year because of limited interest and this is probably due to the fact that it is not truly a trekking holiday. It is possible that the holiday...
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Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your feedback. We are pleased to read that you enjoyed your visit to Poland. Your comments and suggestions have been noted, and no doubt we will introduce a new itinerary in Poland before long.
Julie Pinnell
Customer Relations Controller
In the past they have been excellent. This trip was an exception to the rule. Perhaps they need to screen their leaders more carefully, is one thought.(Not that he wasn't "nice," he was; but I...
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Надежный клиент
11 years ago
In the past, excellent...I've recommended them to many people.
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your feedback on your recent holiday. We are very sorry that the holiday did not meet your expectations on this occasion. We have received your email regarding the holiday arrangements and will be writing a personal response in the near future.
Julie Pinnell
Customer Relations Controller
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.