We booked TWIN room for our multi stop holiday - none of the hotels were informed of this requirement by Ramblers. Why ask if you can't make it happen state what will happen not hope what will happen!
Ramblers Walking Holidays
Ramble Worldwide
11 years ago
Thank you for your feedback.
As noted on your confirmation invoice, we had requested twin rooms for you. The rooming list which was sent to the hotels also stated that you were booked into twin-bedded rooms.
Unfortunately, once the rooming list reaches the hotels, the hoteliers are left to allocate actual rooms to clients. Often it seems they make assumptions based on guest names and gender as to whether they would prefer a double or twin room. We apologise for this and will take the matter up with our suppliers.
We are pleased that the rooms were able to be rearranged locally and we trust your holiday was enjoyable.
Julie Pinnell
Customer Relations Controller
Very efficient leader. Hotels were good. The smallish rooms in the town hotel
in Volterra was more than compensated by the central location which was excellent.
We could not fault Hassness House and the meals Brian prepared daily, Our guide Ray helped us burn off the calories daily with the minimum of pain and gave his time all day long and at the pub also....
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Дата покупки: 14/09/2015
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Надежный клиент
11 years ago
Good organisation
Отзывы о товаре
Дата покупки: 14/09/2015
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Надежный клиент
11 years ago
These holidays are have been a highlight for 27 years
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.