I was very pleased when I was asked if I was a member of a local walking group. I was about to give that information, but was asked before I had a chance. It is good to know that people are reminded...
Ramblers Worldwide holidays are first class.
My difficulty is with the web based booking system which takes your credit card details, tells you not to refresh the computer in case you are charged...
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Ramblers Walking Holidays
Ramble Worldwide
10 years ago
Thank you for your feedback.
We are currently working to improve the online booking system and will be addressing the points you have raised.
Please do not hesitate to contact us if you need any other assistance.
Julie Pinnell
Customer Relations Controller
NO RESPONSE to email enquiry. (not for the first time!).
WEBSITE BOOKING SYSTEM showing 2 different sets of dates on one screen for one booking. Telephoned office to report problem and book by phone...
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Ramblers Walking Holidays
Ramble Worldwide
10 years ago
Thank you for your comments.
We are very concerned to hear that you have not received a response to previous emails.
If you could please forward any emails to info@ramblersholidays.co.uk - we will try to trace your earlier communications and see if there is a problem.
Our IT Department is also looking into the other points you have raised. Your invoice has been issued and should be with you shortly.
Julie Pinnell
Customer Relations Controller
Although the service given by Ramblers' Holiday representative, Bill C, was
excellent, I was puzzled by an email sent by Bill which did not contain any information whatsoever, but two attachments...
I have always been very pleased with the brochure layout, the booking arrangements and even, more important, the holidays themselves!
It was a pleasure a few days ago to book our holiday...
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.