I say good as ramblers office staff demonstrated duty of care. In terms of the guide the score would be poor as organisation was poor:
the onecwalk that we all took our boots for he cancelled due to...
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Ramblers Walking Holidays
Ramble Worldwide
10 years ago
Thank you for your feedback.
We are concerned to read your comments regarding the holiday and are looking into the points you have raised.
Your online feedback form has also been received and we will send a personal response in due course.
Julie Pinnell
Customer Relations Controller
tried doing this online, filled in time-consuming bits, but at the last instance it was not clear if payment had been made. Needed to contact by phone to sort it out, took several phone calls.
Had to follow up as wished to use the commission from the booking to be sent to my local Ramblers Association group but no way of doing this on the booking.
Also no prompt to say your booking was...
The online booking dialogue was fairly user-friendly, except that at the point of confirming my debit card payment via NatWest Secure the dialogue failed and I got no further response. So I didn't...
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Ramblers Walking Holidays
Ramble Worldwide
10 years ago
Thank you for your feedback.
We are aware of some issues with the booking process and are upgrading the online systems.
May we take this opportunity to wish you a very enjoyable holiday in the new year.
Julie Pinnell
Customer Relations Controller
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Ramble Worldwide have been providing great value walking and activity holidays in spectacular locations around the world since 1946. We are passionate about discovering the world on foot and love to share this passion with our clients.