Отзывы о Quality Bearings Online

Thank you very much for leaving such a brilliant review and giving us 5 Stars. It's great to hear that we were able to deliver to you faster than your local suppliers in Canada as well! We look forward to seeing you back again soon. Meghan Customer Service at Quality Bearings Online

Thank you so much! We're 'nice peeps' and we got an A+++? We nailed it team! Meghan Customer Service at Quality Bearings Online

Thank you for leaving your review, we really appreciate the 5 Stars! Meghan Customer Service at Quality Bearings Online

Siegfried, thank you for your thoughts. I'm so glad the team were able to help you with your order and that you found the experience to be quick and effective! Hope to see you back again soon. Meghan Customer Service at Quality Bearings Online

Thank you for the 5 Stars! I'm so glad to hear you found the order process such a good experience. Meghan Customer Service at Quality Bearings Online

Thanks so much for your wonderful feedback and 5 Star review! The team will be thrilled to hear how happy you were with our service. We look forward to seeing you back again soon! Meghan Customer Service at Quality Bearings Online

Thanks so much for your review, Ronnie. We agree, Timken is an excellent US manufacturer! Meghan Customer Service at Quality Bearings Online

Thank you for your feedback. I'm sorry to hear the delivery took longer than expected, although it's great to hear it was worth the wait! By way of apology about the wait, I'd love to offer you a discount off your next order. I'll send you an email directly with all the details. Thanks again for your feedback and the 5 Stars! Meghan Customer Service at Quality Bearings Online

Thank you so much for the wonderful feedback and 5 Stars! I'm so happy you had a great experience with us. We'll look forward to seeing you again soon! Meghan Customer Service at Quality Bearings Online

Hi Krystal, Thank you for leaving us your honest comments. Any feedback we receive is always welcome and appreciated and so I've been looking into this for you. I have spoken to the Sales team, Customer Service team, and Operations team, checked all of our customer facing inboxes, and reviewed all notes attached to your order. Unfortunately, there is no trace of any contact to or from you regarding a request to cancel your order or return the items. I can see that you placed your order on Thursday 9th June and that it was dispatched via DHL on Friday 10th June. Typically, parcels sent on a Friday are delivered the following Monday, but DHL appear to have forwarded your parcel to a third party agent, resulting in a delay and delivery on Wednesday 15th June. I'm very sorry about the set back you experienced. It's not often that DHL use third parties to complete deliveries; unfortunately it's outside our control when they do choose to do so. Please accept our apologies for this delay. In regards to returning the goods, that's no problem at all. As I will be emailing you directly to provide a few more details, I will copy our Customer Service team in and ask them to get in touch to make the arrangements. I'm very sorry you were disappointed with the service you received during your experience with us. That is certainly not the impression we ever intend to leave our customers with. My email will follow with communication to the Customer Service team regarding your return. If you'd like to get speak to us in the mean time, please feel free to contact us directly at customerservice@qualitybearingsonline.com. Thanks again for your feedback, Meghan Customer Service at Quality Bearings Online