Thank you for taking the time to share your feedback. As mentioned in my email yesterday, I’ve reviewed your order and can confirm it was placed on 31st March and processed on 1st April. This was then followed by a 4-day national holiday in the UK, during which no orders were processed. As a result, your order was dispatched on the next working day, 7th April. Under normal circumstances, your order would have been processed and delivered much more quickly in line with our usual timelines. I’ve also checked the tracking and can confirm that your parcel has not been held in customs; it is currently moving through the standard customs clearance process. That said, we fully recognize that this experience has fallen short of your expectations, and we sincerely apologize for the inconvenience caused. This is not the level of service we strive to provide. As a gesture of goodwill, I have already requested that your shipping to be refunded when we spoke yesterday. We truly appreciate your patience and understanding, and we’re very sorry for the delays you’ve encountered. If you wish to discuss this any further, please contact me at lily@qualitybearingsonline.com
Отзывы о товаре
Дата покупки: 31/03/2026
0
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JW
Joe Williams
Подтверждено Feefo
2 months ago
Что Joe Williams сказал(-а) о Quality Bearings Online:
Excellent service and excellent experience overall !!!
Lily
Quality Bearings Online
1 month ago
Thank you so much for your kind words, Jo! We’re thrilled to hear you had an excellent experience with us. It truly means a lot, and we look forward to serving you again soon!
Отзывы о товаре
Дата покупки: 18/02/2026
0
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JS
Jose Seminario
Подтверждено Feefo
2 months ago
Что Jose Seminario сказал(-а) о Quality Bearings Online:
The service was excellent
Lily
Quality Bearings Online
2 months ago
Thank you for leaving this amazing 5 star review Jose. We’re delighted to hear you found our service excellent. We truly appreciate your support and look forward to serving you again!
Отзывы о товаре
Дата покупки: 02/03/2026
0
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RT
Robert Thornton
Подтверждено Feefo
2 months ago
Что Robert Thornton сказал(-а) о Quality Bearings Online:
Quick delivery
Lily
Quality Bearings Online
2 months ago
Thank you for this incredible review Robert. We’re glad your order reached you quickly. We appreciate your support and hope to serve you again soon!
Отзывы о товаре
Дата покупки: 13/03/2026
0
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JA
John Allsop
Подтверждено Feefo
GBR
2 months ago
Что John Allsop сказал(-а) о Quality Bearings Online:
Easy to use website and on-line ordering.
Product arrived on time.
Lily
Quality Bearings Online
2 months ago
Thank you for leaving this amazing 5 star review John! We’re glad you found our website easy to use and that your order arrived on time. We really appreciate your support and hope to see you again soon!
Отзывы о товаре
Дата покупки: 26/02/2026
0
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RT
Robert Thornton
Подтверждено Feefo
2 months ago
Что Robert Thornton сказал(-а) о Quality Bearings Online:
Quick delivery
Lily
Quality Bearings Online
2 months ago
Thank you for leaving this amazing review Robert! We pride ourselves on our super fast delivery and we are so pleased you recognised that!
Отзывы о товаре
Дата покупки: 03/03/2026
0
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IG
Iain Gillies
Подтверждено Feefo
4 months ago
Что Iain Gillies сказал(-а) о Quality Bearings Online:
Great service
Lily
Quality Bearings Online
4 months ago
Thank you for this amazing 5 star review Iain. We’re happy to hear you were satisfied with our service and look forward to helping you again.
Отзывы о товаре
Дата покупки: 27/01/2026
1
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Надежный клиент
Подтверждено Feefo
4 months ago
Excelent service.
Lily
Quality Bearings Online
4 months ago
Thank you for taking the time to leave this incredible 5 star review! We pride ourselves on our quality and services and we are so pleased you saw that. We hope you will continue to use our services again in the future.
Отзывы о товаре
Дата покупки: 25/01/2026
1
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Надежный клиент
Подтверждено Feefo
4 months ago
Excellent, fast service
Lily
Quality Bearings Online
4 months ago
Thank you for this amazing 5 star review! We pride ourselves on the services we provide and we are so pleased you recongized that! We hope you will use our services again in the future.
Thank you for this amazing 5 star review. We are so pleased you were happy with your order, we pride ourselves on the services we offer. We hope you will continue to use our services.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Quality Bearings Online is a multi award winning company, supplying bearings and engineering spares to customers in over 110 countries.
We pride ourselves upon offering trusted brands, expert knowledge, excellent customer service and rapid delivery anywhere in the world...within 1-3 working days.