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Отзывы о Progressive Money | Отзывы о службе поддержки клиентов для {{merchantUrl}} | Feefo

Просмотр всех 315 отзывов

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Progressive Money:

Very happy with the service I received, will recommend to family and friend

Very professional and helpful, the whole process was quicker than I expected. The people that helped with choosing the right loan for me we're friendly and helpful. Everything was explained clearly...

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Grant

Progressive Money

8 years ago

Hi Colin,

Many thanks for taking the time to leave some feedback - we work hard on our customer service training across all our departments, so it's great to hear that acknowledged by our customers.

Progressive Money team

Надежный клиент

8 years ago

Satisfied

Excellent swift service

Grant

Progressive Money

8 years ago

Hi there,

Thank you for taking the time to leave your feedback - it's great to hear positive comments from our customers.

Progressive Money team

Надежный клиент

8 years ago

Very helpful and professional . Jack made the process easy

Jack made the whole process easy. Very professional throughout

Grant

Progressive Money

8 years ago

Hi Kate,

We are delighted to hear that you are satisfied with our service. Thank you for your feedback.

Progressive Money team

Надежный клиент

8 years ago

Poor service overall

I have never applied for a loan which takes so long and need so much information. I had at least 3 different people phone me asking for the same information whichbi had already emailed them. Once the...

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Grant

Progressive Money

8 years ago

Hi there,

Thank you for taking the time to respond and give feedback. Our goal is to give excellent service to all our customers, but we recognize that things can occasionally go wrong. Clearly, we would always want to resolve any concerns you have with our service, therefore would you like to contact us directly to discuss further on 0161 814 9283.

Progressive Money team

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Progressive Money:

Very easy to deal with first class

Grant

Progressive Money

8 years ago

Hi John,

Many thanks for taking time to leave some feedback on how you found our service. We are glad to hear that your experience with Progressive Money was a positive one.

Progressive Money team

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Progressive Money:

Very good service. The loans team talk you through your options to give you the full picture before you sign the agreement.

Grant

Progressive Money

8 years ago

Hi Alan,

We are delighted to hear that you are satisfied with our service. Thank you for your feedback.

Progressive Money team

Надежный клиент

8 years ago

Nice company to deal with, empathetic

Really friendly staff, informative, responsive and helpful.

Grant

Progressive Money

8 years ago

Hi Debbie,

Thank you for your feedback. We are very pleased to hear that you had a positive experience with Progressive Money.

Progressive Money team

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Progressive Money:

by getting right what they need from customer without wasting a lot of time. I had to keep phoning and texting because they needed more information. They did keep apologising but it took over a week...

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Grant

Progressive Money

8 years ago

Hi Shelagh,

Thank you for taking the time to give us feedback. We are sorry that you had a less than satisfactory experience, which was not up to our usual standard. Processing timescales vary dependent on the individual application. Clearly, we would always want to resolve any concerns you have with our service, therefore would you like to contact us directly to discuss further on 0161 814 9283.

Progressive Money team

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Progressive Money:

Excellent service

Excellent service from all the staff they have been well informative from the beginning I would highly recommend this company

Grant

Progressive Money

8 years ago

Hi William,

Thank you for taking the time to leave your feedback - it's great to hear positive comments from our customers.

Progressive Money team

Trusted Customer

8 years ago

Что Trusted Customer сказал(-а) о Progressive Money:

too many questions

Sue Worley

Progressive Money

8 years ago

Good Morning,

Thank you for taking the time to provide us with feedback. As a business, we welcome feedback from our customers to review our products and service to see where we can improve. If you would like to contact us directly to discuss further, please do by calling 0161 814 9283

Progressive Money team

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