Hi Paul, that’s a fantastic review, thanks! Always happy to help, so let us know if you need anything else!
Отзывы о товаре
primrose-uk
Primrose
5 days ago
Thanks, Paul – we’re so pleased we could quickly sort the damaged mirror and that you’re happy with it; we really appreciate you choosing us and look forward to helping you again.
Primrose sent emails of delivery and delivered within a week. It is only the product gate that lets it down. The product is light weight but a lot cheaper than estate fencing which was an alternative...
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primrose-uk
Primrose
6 days ago
Thanks for your balanced feedback and for choosing us; I’m glad delivery went smoothly, but I’m sorry the gate design hasn’t fully met your expectations. We really appreciate your comments on the product and will pass them on to our buying team for review.
Отзывы о товаре
primrose-uk
Primrose
6 days ago
Thanks for sharing such detailed feedback – we're pleased delivery and installation went smoothly, but we're sorry the gates and latch position aren’t quite as expected. Your comments about dog‑proofing and alignment are really helpful; please email our team with your order details so we can look into options to improve this for you.
primrose-uk
Primrose
6 days ago
Thank you for such a detailed and positive review – it’s great to hear delivery went smoothly and that you found the fencing easy to install yourself. Your practical solutions for the slope and the gate alignment sound very sensible, and we really appreciate you sharing them.
I’m really sorry to hear this, Roger. We try hard to get these things right – but I see we got it wrong this time; if you’re happy to email your details to info@primrose.co.uk, we’d like the chance to look into what went wrong and try to resolve it.
Отзывы о товаре
primrose-uk
Primrose
6 days ago
Thanks for sharing this, Roger; I’m really sorry for the delays, poor communication and frustration you’ve experienced, as this isn’t the service we aim to provide. We appreciate your feedback and will use it to improve our delivery and support processes.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.