Excellent service from primrose as always have shopped with them before item comes well package and deliver by courier right to the door.
primrose-uk
Primrose
2 days ago
Thank you so much for your lovely feedback and for choosing to shop with us again – we’re delighted you’re happy with both the cherub water feature and our delivery service.
Отзывы о товаре
primrose-uk
Primrose
2 days ago
Thank you for such a lovely review and recommendation – we're delighted the cherub and shells design suits your garden so well and that you’re enjoying the sound and value for money. 🌿💧
Дата покупки: 01/06/2026
0
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SM
Stuart Mills
Подтверждено Feefo
2 days ago
Что Stuart Mills сказал(-а) о Primrose:
Excellent
primrose-uk
Primrose
2 days ago
Thanks, Stuart – I really appreciate your positive feedback!
Отзывы о товаре
Дата покупки: 19/05/2026
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GL
George Lemin
Подтверждено Feefo
GBR
2 days ago
Что George Lemin сказал(-а) о Primrose:
The customer service did what they could to find out what happened to my delivery and were contacting me, but i think they need to use a better carrier service
primrose-uk
Primrose
2 days ago
Thanks George for taking the time to share this – it’s never easy to hear we’ve disappointed a customer, but your feedback about our carrier will help us improve, so thank you.
Отзывы о товаре
primrose-uk
Primrose
2 days ago
Thanks for sharing this, George – I’m really sorry for the damaged delivery and the missed nominated time, that’s not the experience we want for you. We appreciate you letting us know and will use this to review our carrier performance and service.
Thanks for your feedback, Tracey – I’m glad you were happy with the service, but I’m sorry the water pump disappointed you. Please contact our customer care team so we can look into the item and discuss options for a return, replacement or refund.
Отзывы о товаре
primrose-uk
Primrose
2 days ago
I’m really sorry to hear how disappointed you are with your light, Tracey. This doesn’t sound right, so please email our team with your order details so we can look into a replacement or refund and help resolve this for you.
The telephone people were very good and tried to help as much as they could.
They cannot send one mirror at a time and don’t know when the other one will arrive. Very frustrating for us. We require...
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primrose-uk
Primrose
2 days ago
I’m really sorry for the frustration with the packaging and split delivery, especially after you’d arranged someone to fit the mirrors. Could you email us at info@primrose.co.uk with your order details so we can look into this and see what we can sort out for you?
Отзывы о товаре
primrose-uk
Primrose
2 days ago
Thank you for taking the time to share this; I’m really sorry for the breakages, the difficulty disposing of the glass, and that you’re still waiting on two mirrors. Please email our team with your order details so we can review what’s happened with the remaining mirrors and get this resolved for you.
Дата покупки: 15/06/2026
0
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Надежный клиент
Подтверждено Feefo
2 days ago
Excellent
primrose-uk
Primrose
2 days ago
Thanks so much for the lovely feedback! Here at Primrose we work hard to give great service, and I hope this means you’ll shop with us again.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.