PBM is a customer-focused building management company
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Оценок за прошлый год:
Premier Block Management больше не является активным клиентом Feefo
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Надежный клиент
Подтверждено Feefo
5 years ago
She was very helpful and efficient in processing our payment
Bill payment by phone was effective
Amelia
Premier Block Management
5 years ago
Thanks for your feedback!
2
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GS
Gordon Silvester
Подтверждено Feefo
5 years ago
Что Gordon Silvester сказал(-а) о Premier Block Management:
Quality service from top quality colleagues which is always the case.
The overall speed of completing documentation required exceed my expectations so much appreciated and quality service from Jessica
Amelia
Premier Block Management
5 years ago
Thanks for your feedback, it is much appreciated!
4
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Надежный клиент
Подтверждено Feefo
5 years ago
Jada was super helpful and speedy to assist with my query.
Amelia
Premier Block Management
5 years ago
Thanks for your feedback!
4
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Надежный клиент
Подтверждено Feefo
5 years ago
Great service as always from Mark Hancock, really helpful guy who has always been really helpful, cheers Mark 🙂👍🏻
Amelia
Premier Block Management
5 years ago
Thanks so much for your lovely feedback :)
5
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Надежный клиент
Подтверждено Feefo
5 years ago
Although 1 job complete now it still took 4 months
Although 1 job has been completed it still took 4 months to rectify
Amelia
Premier Block Management
5 years ago
Thanks for your feedback, we do appreciate that long standing issues with non operational lifts is particularly frustrating especially in tall buildings.In this instance the lift company was changed during the year after PBM felt the building was not getting the correct levels of service in regards to the lift call outs which was a contributing factor in the delay.We changed the lift company and appointed a new contractor who has already shown great promise and due to the pre existing issues has carried out a number of works on site at no costs to the flat owners. There was a lead time for the parts for the lift which are bespoke to our lift and are manufactured in mainland Europe which also contributed to the delay.We sincerely apologise for the delay and are working with the new contractor to ensure the building receives a better service moving forward.
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Надежный клиент
Подтверждено Feefo
5 years ago
Amelia was helpful in answering some outstanding lease questions
Amelia was helpful in answering some outstanding lease questions, regarding the sale of a property.
Amelia
Premier Block Management
5 years ago
Thanks so much for your feedback :)
5
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KW
Kareen White
Подтверждено Feefo
5 years ago
Что Kareen White сказал(-а) о Premier Block Management:
I received a fast and friendly response to my email snd my query was fully answered.
Amelia
Premier Block Management
5 years ago
Thanks for your feedback!
5
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SE
Sezen
Подтверждено Feefo
İsleworth, swancourt,Bellway
5 years ago
Что Sezen сказал(-а) о Premier Block Management:
Excellent support
PBM took over from Remus and PBM service is very good. Especially they are very responsive and helpful.
Amelia
Premier Block Management
5 years ago
Thanks so much for your feedback, we are pleased to be of assistance :)
5
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AM
Amy
Подтверждено Feefo
5 years ago
Что Amy сказал(-а) о Premier Block Management:
Alice always provides us with all information when providing W12 with works orders. She is very understanding and is always helpful. A pleasure to work with.
Amelia
Premier Block Management
5 years ago
Thanks for your feedback!
5
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EL
Emily Lobo
Подтверждено Feefo
London
5 years ago
Что Emily Lobo сказал(-а) о Premier Block Management:
. Excellent service from Jada Firth Moore. Very reassuring indeed !
Jada Firth-Moore handled my query very promptly, professionally and efficiently. She was extremely keen to help me and got all the information collated and emailed to me immediately. Much...
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Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
