Provide better quality products and quicken your delivery.
Sales Team
Photo Frames & Art
4 years ago
Hello, thank you for your feedback. We are sorry to hear that you are not happy with your frame as the Oxford Collection is our best seller. If you would like to return your frame we can send a free returns label and issue a full refund. Please contact our Customer Service team at sales@photoframesandart.com to arrange this. When you purchased your item there was a 5 working day dispatch. We have now been able to reduce this time. If I can help you further please do not hesitate to contact us. The PF&A Team x
Надежный клиент
4 years ago
Return it? I burnt it in the log burner Saturday night. It’s about the only thing it was useful for.
Excellent service from customer services on my queries!! The frames arrived promptly & are of very good quality very pleased with my purchases would definitely recommend
Sales Team
Photo Frames & Art
4 years ago
Hello, thank you for taking the time to leave feedback. We really do appreiciate your lovely comments and are happy that you are pleased with your purchases. Don't forget to share your photo to our social media channels. Have a lovely day. Regards The PF&A Team x
Отзывы о товаре
Дата покупки: 01/03/2022
0
Поделиться
MM
Mrs Stella Mitchell
Подтверждено Feefo
4 years ago
Что Mrs Stella Mitchell сказал(-а) о Photo Frames & Art:
User friendly website, my frames arrived promptly and well packaged.
Sales Team
Photo Frames & Art
4 years ago
Hi there,
Thank you for your feedback, it is much appreciated :)
We're very pleased that you were happy with both our service and the frames. We're also happy to hear that you found our website easy to navigate.
Have a great day!
The PF+A team x
Great service. I have ordered two of them and both arrived swiftly and well packaged.
Sales Team
Photo Frames & Art
4 years ago
Hello there,
Thank you for talking the time to leave a review.
We're really pleased that you're happy with our service and the way your frames were packaged. It's so important to us that you get your order in the best condition :)
The PF+A team x
Great quality and even better value for money = very happy customer
Also fantastic and understanding customer service!
Sales Team
Photo Frames & Art
4 years ago
Hello there,
Thank you so much for your lovely comments, we really appreciate it!
We're so happy that you're pleased with the quality and value of your frame as well as the customer service you received.
Have a lovely day!
The PF+A team x
Delivery was fine but an email on dispatch would have been nice.
Sales Team
Photo Frames & Art
4 years ago
Hello, thank you for taking the time to leave feedback. We have been working with a new dispatch system over the last couple of weeks and this may be why you have not received the dispatch email on time. I apologise for this. If you do have any problems with your frame please send a photograph with your order number to sales@photoframesandart.com and we can send you a replacement. Thank you once again, The PF & A Team x
Отзывы о товаре
Дата покупки: 25/02/2022
0
Поделиться
TM
Tom Moore
Подтверждено Feefo
4 years ago
Что Tom Moore сказал(-а) о Photo Frames & Art:
Fast service
Sales Team
Photo Frames & Art
4 years ago
Hello,
Thank you for your review. We're really pleased that you're happy with our fast service :)
The PF+A team x
Отзывы о товаре
Дата покупки: 24/02/2022
0
Поделиться
EB
Edward Bennett
Подтверждено Feefo
4 years ago
Что Edward Bennett сказал(-а) о Photo Frames & Art:
a good frame but long delivery
Sales Team
Photo Frames & Art
4 years ago
Hi there,
Thank you very much for taking the time to leave feedback.
We're so pleased that you're happy with your frame! When you purchased your item, there was a 5 working day dispatch but we have now been able to reduce this time :)
The PF+A team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.