Service was good and fairly prompt reply when I co tacted customer services via email. However I had absolutely no contact after an order confirmation until the parcel is delivered. It would have...
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Sales Team
Photo Frames & Art
3 years ago
Hi there,
Thank you for taking the time to leave us a review. We're so pleased that you're happy with your print :)
However, we are sorry that you didn't receive any tracking details. All of our prints are dispatched directly from the pulisher who usually forward us the tracking numbers, but on this occassion I believe your order slipped through. I'm sorry for any inconvenience this caused.
The PF+A team x
Hi there,
Thank you very much for your kind comments and for considering us again for future orders. We're so pleased that you're happy with your frames :)
The PF+A team x
Hi there,
Thank you for taking the time to leave us a review.
We're so pleased that you're happy with your frame. Thank you for considering us again in the future :)
The PF+A team x
Very happy with the quality of the frame. Perfect size and looks amazing with a print inside. I will definitely buy from here again.
Sales Team
Photo Frames & Art
3 years ago
Hi there,
We're so pleased that you're happy with the quality of your frame. Thank you very much for taking the time to leave us a review :)
The PF+A team x
Frame was broken - didn't state how to get a replacement; automated out of office reply to email
Sales Team
Photo Frames & Art
3 years ago
Hi there,
We're really sorry that your frame arrived damaged. Although we pack our frames well, unfortunately items can sometimes get damaged in transit.
I can see that when you sent us an email, we were closed for the weekend which is why you received our out of office reply.
I am pleased to see that a member of our customer service team got back to you promtly on Monday morning when we re-opened.
We really hope you're happy with your replacement frame!
The PF+A team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.