Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о PharmXtra

Надежный клиент

Подтверждено Feefo

4 years ago

Still not had my delivery even though they took money immediately- 5 days ago now. Can not track the package, the link does t work, and no body answers their phone

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. We do not have a phone line currently available at the moment, sorry for the inconvenience. Kind Regards EU Meds

8

SI

Simon

Подтверждено Feefo

4 years ago

Что Simon сказал(-а) о PharmXtra:

Top notch service

Fast secure delivery as always. Fantastic service and awesome people to deal with. Highly recommend.

Chloe

PharmXtra

3 years ago

Hi There, Thanks so much for sharing your experience with us and leaving a 5 star review! Kind Regards, EU Meds

0

Надежный клиент

Подтверждено Feefo

4 years ago

Delivery well over a week

Delivery is very slow. A week since ordering and Royal Mail still haven’t received it, let alone me.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

3

Надежный клиент

Подтверждено Feefo

4 years ago

Waiting over a week for order

They say the delivery time is quick but it isn’t. You wait over a week to get your order and if you email them you don’t hear anything for days.

Chloe

PharmXtra

3 years ago

Hello, Thank you for leaving a review and bringing this to our attention. I understand your frustration, and we are very sorry for the delays. Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

3

Надежный клиент

Подтверждено Feefo

4 years ago

You’ve helped me beyond words

Was supplied when really really needed for my ailment. My extreme pain is so difficult to handle and affects my mental health too as my condition is not going to get better

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

Надежный клиент

Подтверждено Feefo

4 years ago

Order finally arrived

Have used EU meds a few times & received items quickly & had no problem. But this order I’ve not received & the tracking numbers given aren’t working. Really disappointed. They said it would take 5/7...

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Chloe

PharmXtra

3 years ago

Hi there, Thank you for leaving a review and also bringing this to our attention by updating your review. We have had some uncommon instances with the courier recently and currently working to get these resolved as soon as we can. Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further. Kind Regards EU Meds

3

Надежный клиент

Подтверждено Feefo

4 years ago

the track number that they give me didn't work for 2 days but i have received my order in 4 days

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

Надежный клиент

Подтверждено Feefo

4 years ago

Good quick service(depending on speed of post!)

Service was easy to use and process was handled well. Delivery took a bit longer than expected but due to events out of their hands and customer services responded quickly to find out the issue

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

SL

Sarah Louise

Подтверждено Feefo

4 years ago

Что Sarah Louise сказал(-а) о PharmXtra:

Highly recommend!

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0

ST

Stuart

Подтверждено Feefo

4 years ago

Что Stuart сказал(-а) о PharmXtra:

Top pharmacy

The best online pharmacy. 💯 per cent reliable.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. Kind Regards, EU Meds.

0