I ordered some medication at first it seemed to be coming but then I got text saying there was a problem with delivery but and nothing more. It hasn't arrived yet. This is my third order no problems...
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Chloe
PharmXtra
3 years ago
Hello,
Thank you for leaving a review and bringing this to our attention.
I understand your frustration, and we are very sorry for the delays.
Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly.
Please feel free to contact our customer service team on support@eumeds.com and they will be happy to help you further.
Kind Regards
EU Meds
6
Поделиться
GR
Grace
Подтверждено Feefo
3 years ago
Что Grace сказал(-а) о PharmXtra:
I have been waiting for my order for 21 days, no delivery date in sight. I have to email for updates instead of being provided with them. No real explanation as to the delay.
Chloe
PharmXtra
3 years ago
Hello,
Thank you for leaving a review and bringing this to our attention.
I understand your frustration, and we are very sorry for the delays.
Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly.
Please feel free to contact our customer service team on support@eumeds.com and they will be happy to help you further.
Kind Regards
EU Meds
11
Поделиться
MA
martin
Подтверждено Feefo
3 years ago
Что martin сказал(-а) о PharmXtra:
Sleeping pills
Ordered tablets still not got them
Chloe
PharmXtra
3 years ago
Hello,
Thank you for leaving a review and bringing this to our attention.
I understand your frustration, and we are very sorry for the delays.
Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly.
Please feel free to contact our customer service team on support@eumeds.com and they will be happy to help you further.
Kind Regards
EU Meds
3
Поделиться
DI
diane
Подтверждено Feefo
3 years ago
Что diane сказал(-а) о PharmXtra:
non delivery of meds
by informing that they cant deliver meds in a timely fashion
Chloe
PharmXtra
3 years ago
Hi There,
I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com
Kind Regards,
EU Meds
6
Поделиться
CL
Claire
Подтверждено Feefo
3 years ago
Что Claire сказал(-а) о PharmXtra:
Still waiting for my orders
My orders still have not arrived and the tracking numbers do not work
Chloe
PharmXtra
3 years ago
Hello,
Thank you for leaving a review and bringing this to our attention.
I understand your frustration, and we are very sorry for the delays.
Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly.
Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further.
Kind Regards
EU Meds
9
Поделиться
CL
Claire
Подтверждено Feefo
3 years ago
Что Claire сказал(-а) о PharmXtra:
Orders cancelled or delayed
My last order was cancelled after 2 weeks and I’m still waiting for my current orders and I’m starting to wonder if they are ever going to arrive!
Chloe
PharmXtra
3 years ago
Hello,
Thank you for leaving a review and bringing this to our attention.
I understand your frustration, and we are very sorry for the delays.
Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly.
Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further.
Kind Regards
EU Meds
9
Поделиться
Надежный клиент
Подтверждено Feefo
3 years ago
The delivery times and updates otherwise they are very good
Chloe
PharmXtra
3 years ago
Hi there,
Thank you for leaving a Review!
We appreciate your business and strive to do better regarding the delivery.
Kind Regards,
EU Meds
2
Поделиться
Надежный клиент
Подтверждено Feefo
3 years ago
Order still not dispatched, despite being told it was shipped a week ago.
Despite being told my order was dispatched a week ago, it still hasn't been sent. Customer service are helpful but slow to respond. Disappointing.
Chloe
PharmXtra
3 years ago
Hello,
Thank you for leaving a review and bringing this to our attention.
I understand your frustration, and we are very sorry for the delays.
Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly.
Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further.
Kind Regards
EU Meds
7
Поделиться
AN
Angela
Подтверждено Feefo
3 years ago
Что Angela сказал(-а) о PharmXtra:
Excellent
Great service all ways gets back to you when u need to email them wud recommend to family and friends
Chloe
PharmXtra
3 years ago
Hi There,
Thanks so much for sharing your experience with us and leaving a 5 star review!
Kind Regards,
EU Meds
0
Поделиться
Надежный клиент
Подтверждено Feefo
3 years ago
Not delivered
Deliver orders
Chloe
PharmXtra
3 years ago
Hello,
Thank you for leaving a review and bringing this to our attention.
I understand your frustration, and we are very sorry for the delays.
Your parcel has left our pharmacy. We are trying to resolve this issue as we speak. The issue should be resolved soon and we will update you accordingly.
Please feel free to contact our customer service team on support@eumeds.com who will happily assist you further.
Kind Regards
EU Meds
Наши независимые награды отмечают лучшие бренды за обслуживание клиентов. Победители определяются на основе оценок, которые они получают от своих клиентов.
Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.
Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.
Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.