Как собираются отзывы Feefo?

Мы самостоятельно собираем отзывы от имени компаний, которые с нами сотрудничают. Наша платформа обращается только к проверенным покупателям, поэтому вы можете быть уверены, что читаете отзывы реальных клиентов.

Кто может оставлять отзыв Feefo?

Оставить отзыв на Feefo могут только покупатели с подтверждением покупки. Для этого мы связываемся с покупателями сразу после совершения сделки.

Как мы проверяем отзывы?

Мы проверяем, что отзывы написаны реальными покупателями, сопоставляя их с продажей или сделкой. Людям предлагается оставить отзыв только после совершения покупки.

Как мы боремся с фальшивыми отзывами?

Feefo не позволяет оставлять фальшивые отзывы, поскольку мы предлагаем оставлять отзывы только проверенным покупателям.

Отзывы о PharmXtra

Просмотр всех 7,202 отзывов

Надежный клиент

Подтверждено Feefo

3 years ago

Not delivered and not helpful service

9 days since ordering and haven’t received order. Appreciate close to Christmas so may be delays but asked customer service if they could kindly check on the status. Response was unhelpful and gave...

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Chloe

PharmXtra

3 years ago

Hi there, Thank you for taking the time out to leave a review and bringing the issue to our attention. We apologise on behalf of the couriers for the delays, unfortunately it is out of our hands and we do provide feedback to them as much as we can to ensure they provide the best services for us. Please feel free to contact our customer service team on support@eumeds.com Kind regards EU Meds

Надежный клиент

Подтверждено Feefo

3 years ago

Speedy and effective ! it’s a massive thumbs up from me !

Speedy, confidential and effective very happy customer !

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback and glad we have met your expectations. Kind Regards, EU Meds.

Надежный клиент

3 years ago

You are very welcome thank you again !

Chloe

PharmXtra

3 years ago

Jim

Подтверждено Feefo

3 years ago

Что Jim сказал(-а) о PharmXtra:

Very reliable service and thoroughly recommend........Sadly, still waiting for my order to be delivered (Royal Mail is choosing strike action near Xmas!!)

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. We apologise on behalf of Royal Mail on the delay for your parcel. Kind Regards, EU Meds.

BEN

Подтверждено Feefo

3 years ago

Что BEN сказал(-а) о PharmXtra:

Reliable company

Have used EUMeds a few times easy website to use and navigate. There is a real person on the end of the phone if you need to call them. Meds are genuine and ok priced delivery is usually only a few...

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Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Ethan Sutton

Подтверждено Feefo

3 years ago

Что Ethan Sutton сказал(-а) о PharmXtra:

Excellent service

There are no issues. I've been using EU Meds online for nearly two years with no problems with repeat prescriptions.

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Надежный клиент

Подтверждено Feefo

3 years ago

Great pharamacy, so far

I got first-rate service and delivery from EU Meds. Please keep up the good work!

Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Lucy

Подтверждено Feefo

3 years ago

Что Lucy сказал(-а) о PharmXtra:

Excellent service

I always have a first class experience with Eumeds. Thank you for helping us patients that have to wait weeks to even get through on the phone to a GP practice . Keep up the great work . Thanks...

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Chloe

PharmXtra

3 years ago

Hi There, Thank you so much for taking the time to leave us a 5 star rating! Thanks for choosing EU Meds. You are a valued customer. We appreciate your feedback. Kind Regards, EU Meds.

Надежный клиент

Подтверждено Feefo

3 years ago

Not delivered.

Terrible. Ordered twice and neither order has been delivered. Weeks and weeks have passed.

Chloe

PharmXtra

3 years ago

Hi There, I’m sorry to hear about your experience with EU Meds. Our goal is always to provide excellent service. We’re disappointed that we didn’t meet your expectations. We would love to speak with you further about your experience so we can improve our service in the future. Please feel free to contact our customer service team on support@eumeds.com Kind Regards, EU Meds

Надежный клиент

Подтверждено Feefo

3 years ago

Usually Good but im disappointed so far

Ordered a few times and has been ok but this time, vague information with the tracking reference not updated, you email and get generic responses. At least with royal mail you get a text but ive been...

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Надежный клиент

Подтверждено Feefo

3 years ago

No received my order yet

Ordered on the 28th of November and they say it’s been posted with EVRI however the tracking has been stuck on “we are expecting your parcel” for 5 days now. Customer service says it’s because of...

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Chloe

PharmXtra

3 years ago

Надежный клиент

3 years ago

My order was delivered today on the 11th December. Thank you I have adjusted my rating and will do business with eumeds in the future. Allowing for a longer delivery time.

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Что такое награды Trusted Service Awards

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